Very professional and responsive inn resolving issue with our vehicle.
10/19/2021
Tammy M. VERIFIED CUSTOMER
Cynthia was wonderful. Very informative and helpful.
10/19/2021
Cornelius M. VERIFIED CUSTOMER
Friendly service and attention to detail.
10/19/2021
Catherine M. VERIFIED CUSTOMER
Eric was great! Very professional and efficient.
10/18/2021
Julie B. VERIFIED CUSTOMER
Eric was awesome!!!
10/18/2021
Jim S. VERIFIED CUSTOMER
Aleena was personal, professional and very accommodating. Terrific experience!
10/15/2021
David M. VERIFIED CUSTOMER
Absolutely perfect customer service! Above and beyond experience! Thanks!
10/14/2021
Gary S. VERIFIED CUSTOMER
Excellent service.
We have been customers since 2011 when we bought our Acura RDX from the dealership. Always been treated well.
10/14/2021
Alicia K. VERIFIED CUSTOMER
She was kind, friendly and personable!
10/14/2021
Richard G. VERIFIED CUSTOMER
Got me in and out
10/13/2021
Brittany S. VERIFIED CUSTOMER
I was satisfied with the service.
10/13/2021
Jeff W. VERIFIED CUSTOMER
Very professional and personable
10/13/2021
Daniel S. VERIFIED CUSTOMER
Aleena and De did a fine job and were professional today during service. I wish it would have been more clear prior when booking that shuttle service were not available. Also, the issues with my car beyond the scheduled service continue and i will be planning a diagnostic appt for both a poor acting idle stop and highway speed vibrations that have been present since i first purchased the car in some amount. Acura automotive needs to step up and take ownership of a defective design or parts and Correct these issues.
10/13/2021
Scott E. VERIFIED CUSTOMER
You were short staffed so it took 1.5 hrs for a oil change but other then that the service was great
10/12/2021
Ryan W. VERIFIED CUSTOMER
Eric took great care of me today. Excellent customer service, communication and quick service. I appreciate his courtesy and attention to detail
10/12/2021
Martha M. VERIFIED CUSTOMER
Eric was very helpful and solved my service problem inside of 30 minutes. In addition, he was polite, professional and showed me features in my car that I didn't know I even had. Very good service.
10/11/2021
Kathy D. VERIFIED CUSTOMER
For the most part I trust the dealership, but I should also be able to trust that I can bring in my coupons that you guys mailed to me and use them , My car uses 5 quarts of SYN oil With coupon $45.95 . Then I decided to get tire rotation with coupon $15.00 , Scratch & save $10.00 off . So why was my total $74.06? My math says my total should have been $50.95 . I expect a answer why ? And a credit for next time . Kathy D
10/11/2021
Suresh K. VERIFIED CUSTOMER
Rep was not friendly at all. My issue is neither resolved nor she accepted the root cause of the issue. She gave very unreasonable justification that break pads were in very good condition in June but it got worst in October (in just 3 months). She has no manners to attend customers and don’t listen and talks over instead of listening to someone. Very unsatisfactory and I will never visit this acura location again
10/11/2021
Tiffany S. VERIFIED CUSTOMER
Everything was great.
The only thing was that a couple of settings were off. My clock was changed and I was traveling through time zones. And my seat I had disabled the exit motion of the seat and steering and it was back on. I’m short and don’t need it activated.
10/11/2021
Shelby M. VERIFIED CUSTOMER
D’andrea was super welcoming and thoroughly explained everything prior to and after my maintenance session. Such a fun, outgoing girl!