D’andrea was awesome! Her positive, friendly attitude is such an asset to Acura. She genuinely seems to love her job and is very personable! Her efficiency and thorough explanations were excellent. She represents your service department wonderfully!
5/28/2021
Jim W. VERIFIED CUSTOMER
Cynthia is a very good communicator. I took a courtesy car while my car was being serviced and she did a great job of staying in touch regarding the status of my car.
5/28/2021
Jennifer C. VERIFIED CUSTOMER
I dropped my car off at 9 am and wasn’t called about the results of the assessment until late on the day. I feel like I should not have had to leave my car overnight. This was an inconvenience to me.
5/27/2021
Scott M. VERIFIED CUSTOMER
Excellent service in and out
5/27/2021
Ruth C. VERIFIED CUSTOMER
Everything went perfectly
5/26/2021
John B. VERIFIED CUSTOMER
It’s a shame that on hot muggy days, your administration person, who’s in a garage, can’t wear shorts. Derive was very fast and efficient! Thank you!
5/26/2021
Holli A. VERIFIED CUSTOMER
This seems to happen all the time! I am told that my car is being washed and vacuumed and then when I get there an hour later they are either still washing it or they have already done it and it looks like like they didn’t even two either one.
I picked my car up on this visit to walk out and find bird crap on the hood of my car after they claimed they washed it. I brought it to their attention and they look at me like I’m crazy! I ask them to rewash it and they act like it’s a inconvenience for them. After me drawing them a mental picture of what a clean washed car is suppose to look like then they run it back through. Now I have to wait and run late to where I have to be on time. It’s very inconsiderate that the car washer person or even my service person I am working with at the time is okay with my car leaving their property the way it looks.
You are Acura! Not Mazda or Hyundai! I have bought two NEW cars from you now and I expect these people to do their job correctly!
I have put LOTS of money into my MDX2008 because I got stuck with a lemon.
Please do your job correctly the first time!
5/26/2021
Kara C. VERIFIED CUSTOMER
Alex was great and communicated well
5/26/2021
Katie J. VERIFIED CUSTOMER
Cynthia is the best! Very thorough and sends updates quickly.
5/26/2021
John B. VERIFIED CUSTOMER
She was excellent- personable, attentive and accurate on timing estimate. Great experience!
5/26/2021
Connie R. VERIFIED CUSTOMER
The parts weren’t available to perform the maintenance required and scheduled.
5/25/2021
A2Z S. VERIFIED CUSTOMER
One of the Best car in the market and best service from Acura at Oxmoor. You can not ask for anything more.
5/25/2021
Robert C. VERIFIED CUSTOMER
Professional & timely, Thank you
5/25/2021
Gregory A. VERIFIED CUSTOMER
I had a very pleasant experience!
5/25/2021
Corey C. VERIFIED CUSTOMER
He kept me informed as the service was being completed.
5/25/2021
Chris H. VERIFIED CUSTOMER
Thank you!! Excellent service!
5/25/2021
Anola O. VERIFIED CUSTOMER
She was very attentive, polite and helpful.
5/25/2021
Barb G. VERIFIED CUSTOMER
Great service!
5/24/2021
Rosemary P. VERIFIED CUSTOMER
Acura service is quick complete and done with curtesy and care