Felt well taken care of with the issues and concerns. Professional and clearly explained issue. Very satisfied. Thankful for good communication and prompt responses.
2/17/2024
Gloria E. VERIFIED CUSTOMER
Juan and all service staff were very helpful and respectful. I am very thankful.
2/17/2024
Kathryn D. VERIFIED CUSTOMER
Mohamed was great! I felt that that he listened to my issue with the car. He kept me up to date with the progress and delivered on time. The service department at Norm Reeves is where I will be coming for service.
2/17/2024
Julie R. VERIFIED CUSTOMER
I've been coming to the store for years for service and to buy new cars. I would recommend this store to anyone. Gary is an absolute gem. He is very good at his job. Management should give him a raise
2/16/2024
Andrew M. VERIFIED CUSTOMER
Candice was very nice and let me know as soon as my car was ready.
2/16/2024
Aisha J. VERIFIED CUSTOMER
The representative that assisted me was very helpful and efficient.
2/16/2024
Bonita M. VERIFIED CUSTOMER
Awaiting a quote for new tires when go on sale March 1st. Thanks.
2/16/2024
Javed R. VERIFIED CUSTOMER
Great service
2/16/2024
Lyka G. VERIFIED CUSTOMER
Great communication and honest.
2/16/2024
Terri G. VERIFIED CUSTOMER
Candice was awesome. She was friendly, helpful, kept in contact with me. She went above and beyond. Thank you.
2/16/2024
Carlie M. VERIFIED CUSTOMER
Good attitude
2/16/2024
Barbara S. VERIFIED CUSTOMER
Excellent experience and my first with service.. so thank you for making it so easy!! I will be returning for sure and will be sharing my experience with my fellow Hyundai owners.. friends and family!!
2/16/2024
John L. VERIFIED CUSTOMER
Great service and customer service
2/16/2024
Gabriele M. VERIFIED CUSTOMER
Like the customer service
2/16/2024
Joe V. VERIFIED CUSTOMER
Enrique was very personable and professional. Great employee.
2/16/2024
Mark L. VERIFIED CUSTOMER
Gary has always been a friendly face, and super productive. He gets things done!!!
2/16/2024
Julia M. VERIFIED CUSTOMER
I tried my hardest to do this update myself but failed miserably.
Decided to have it done by the dealorship.
Talked to Enrique & set an appt for Thursday 7am.
Figured I'd be there for several hours & I was.
They also had to use a bigger SD card.
Enrique was very nice & it got finished.
All the time I spent was worth it to have the Android Auto working for me.
Enrique was great to work with.
2/16/2024
Mark R. VERIFIED CUSTOMER
Enrique was phenomenal through the entirety of my recent visit. He was both attentive and efficient with helping me with my car’s issue. He had a clear line of communication with me regarding the plan for my car’s care, and helped to facilitate a quick resolution to the problem I came in for. Overall, I really appreciate his hard work and diligence.
2/15/2024
Barbara W. VERIFIED CUSTOMER
It felt like I was walking into a family affair.
Everyone was so polite, courteous and friendly. I'm beyond impressed.
2/15/2024
Raymond J. VERIFIED CUSTOMER
The car has had the check engine light coming on as soon as leaving the dealership. I brought it back and the said it was the O2 sensor so we paid to have it fixed (4 day wait). Picked up and within 3 miles same thing but this time the engine stalled on my wife. I am getting frustrated.