Louie was perfectly friendly and informative. Streamlined my service with a smile on his face.
2/15/2024
Sonia D. VERIFIED CUSTOMER
Very happy with the service.
2/15/2024
Chris U. VERIFIED CUSTOMER
I appreciated Louie taking the time to explain the work that had to be done on my car, and it is a major job. He helped to bring down the costs of the repairs and I do appreciate that.
2/15/2024
Grace N. VERIFIED CUSTOMER
thank you.
2/15/2024
Jenelle J. VERIFIED CUSTOMER
He was great. Very helpful and great customer service
2/15/2024
Jaejoon K. VERIFIED CUSTOMER
Louie Ramos told me kindly about the necessary service in detail . He should be highly appreciated !
2/15/2024
Jim W. VERIFIED CUSTOMER
Excellent help!
2/15/2024
Wallace W. VERIFIED CUSTOMER
Juan Gallegos was extremely professional,courteous and
knowledgeable. He is a top rated employee who you should be proud of.
2/15/2024
Edwin P. VERIFIED CUSTOMER
Juan seems like he knows what he’s doing
2/15/2024
David R. VERIFIED CUSTOMER
Enrique delivers great customer service and communication every time!!
2/15/2024
Linda T. VERIFIED CUSTOMER
Very professional and courteous.
Top notch customer service!
2/15/2024
Jong Ghak. VERIFIED CUSTOMER
Juan Gallegos was friendly, professional and ti.ely informed us each step of the diagnostic and repair process. Despite having confirmed multiple times via the dealership's appointment confirmation process, twice the day before, we were surprised to find that we were not in the reservation system. Bit Juan still accommodated us. He also came through with the estimated costs.
2/15/2024
Kathleen V. VERIFIED CUSTOMER
Thank Mohammed you took excellent care of my car and of me as a customer.
2/15/2024
Andrew C. VERIFIED CUSTOMER
Very satisfied
2/15/2024
Shannon L. VERIFIED CUSTOMER
Thank you Juan for being so patient with me and doing last minutes fixes to my car ! I know I was All over the place but you Were great through the whole process
2/14/2024
Tarek H. VERIFIED CUSTOMER
Moe performed his duties and service implacably
2/14/2024
Yvonne B. VERIFIED CUSTOMER
I had a 2:30 appt to have the oil checked, and it took 2 hours
2/14/2024
Nancy A. VERIFIED CUSTOMER
Candice is one of your best employees. She took her time in taking down all of my information, listening to my concerns and explaining what was to be done with my car. Will always recommend Cerritos Hyundai to others.
2/14/2024
Sharon B. VERIFIED CUSTOMER
When I called to schedule my appointment I told them I needed my oil changed and I have the extended warranty on dings and dents and I wanted a couple dings looked at or fixed while I was there. They scheduled my appointment for like 2 weeks later. I anrived and she got my name and brought up my service order and ishe said your here for an oil change and service and ding repair. Then she tells me that person that does the body work doesn’t work that day. And he only works on Thursday so I would have to come back. If you know the person only works on Thursdays and that is the service I wanted why did you waste my time and schedule me for a Monday. I was hoping to getting everything done at the same time now I need to make another appointment and spend another 3 or 4 hrs there. I work full time and I don’t usually have 3-4 hours to wait around.
2/14/2024
Anna Maria. VERIFIED CUSTOMER
I have always been pleased with everyone’s customer service. It means a lot & also everyone is very helpful.