I normally visit the anaheim location for service but decided to give Cerritos a try since I work nearby. Louie was very polite, knowledgeable and efficient. I appreciate that he even took the time to find the best coupon to save me a little bit of money.
4/22/2023
Peter R. VERIFIED CUSTOMER
The rep was fine, it was just the cost but that's fine. And i didn't get my car wash. Hyundai used to always have my car washed and delivered but it was left dirty. Minor stuff.
4/21/2023
Sarah R. VERIFIED CUSTOMER
Gary was very helpful and the shop had the car ready at the time they estimated.
4/21/2023
Sheyla L. VERIFIED CUSTOMER
He was very nice and charismatic, great customer service accurate on time that my vehicle was ready
4/21/2023
Summer F. VERIFIED CUSTOMER
Paul was great. Manufacturer took a while to make a decision on my car which was very frustrating.
4/21/2023
Becky Ann. VERIFIED CUSTOMER
She was very helpful
4/21/2023
Amanda R. VERIFIED CUSTOMER
I thought my advisor was going to be justin but I was greeted by Paul. He never fails to make me feel like im on my own. This is my second encounter with him and he is just not helpful. He says he will try and help, but I ended up opening a case with Hyundai myself. He could use help in knowing how to express a little empathy. Its already a difficult time now knowing the problem with your vehicle and he just makes the experience worse. This is my second negative review for you, Paul Phan.
4/21/2023
Mariano G. VERIFIED CUSTOMER
For tire rotation, it waited for 2 1/2 hours. That’s not acceptable when I keep getting reminders about my appointment and confirming multiple times that I will be bringing my car. I assumed that you were waiting for me. Again, 2.5 hours is unacceptable. Thanks.
4/21/2023
Felicia D. VERIFIED CUSTOMER
Cheyne was professional,very helpful and honest. He was a pleasure to work with.
4/20/2023
Dolores G. VERIFIED CUSTOMER
Excellent service….professional, friendly, knowledgeable, accommodating and super pleasant!
4/20/2023
Bianca T. VERIFIED CUSTOMER
Paul was amazing! He exhibited great communication and went over and beyond to explain any questions I has. I was well pleased!
4/20/2023
Karen Joy. VERIFIED CUSTOMER
I felt that Louie was professional and I appreciated that he spoke to me like I wasn't an idiot.
4/20/2023
Fernando R. VERIFIED CUSTOMER
Staff was attentive and professional.
4/20/2023
Carlos R. VERIFIED CUSTOMER
Great service.
4/20/2023
Jim W. VERIFIED CUSTOMER
Excellent ????
4/20/2023
Thomas T. VERIFIED CUSTOMER
After having service here with feeling Don’t want to come back here
4/20/2023
Shin L. VERIFIED CUSTOMER
Thank you so kindly serve
4/19/2023
Shawn M. VERIFIED CUSTOMER
Jason answered my questions, and I very much appreciate the car rental.
4/19/2023
Doreen T. VERIFIED CUSTOMER
Enrique was fabulous. However, when we arrived the woman who 'greeted' us
did not explain anything to us. Should we wait here, in the car, go inside???? All she said is someone will be with you. When I tried to ask her, well I guess she 'didn't' hear me because she kept walking to the food truck. That was a bit frustrating as it was a while before anyone came out. I went inside and it was explained to me how it worked.
4/19/2023
Fidel F. VERIFIED CUSTOMER
Loui Ramos , gave us a very god service
He was very helpful and patience .
He deserve a raise.