I was told 1.5 hours. It was closer to 2 hours and the recall work wasn’t done. Granted, the recall work wasn’t done because I didn’t want to continue to wait, but it would have taken at least another half hour, turning the 1.5 hours quoted time into a 2.5 hour time. 2 hours is far too long for an oil change. Need better time management.
1/9/2025
Kevin R. VERIFIED CUSTOMER
Excellent customer service! Super satisfied!!! A++ thank you
1/8/2025
Mark B. VERIFIED CUSTOMER
Gary did a great job.
1/8/2025
Thomas H. VERIFIED CUSTOMER
Awesome service
1/8/2025
Peggy N. VERIFIED CUSTOMER
The customer service was superior
1/8/2025
Brenda M. VERIFIED CUSTOMER
Thank you for taking care of my ????
1/8/2025
Daniel M. VERIFIED CUSTOMER
Erica was great! Very satisfied with the service provided.
1/8/2025
Mary D. VERIFIED CUSTOMER
All was smooth and very timely. Very satisfied.
1/8/2025
Oscar R. VERIFIED CUSTOMER
100% satisfied
1/7/2025
Janice S. VERIFIED CUSTOMER
It is a long story that I would like to go over with someone from your dealership. From me leaving many messages with no call back to having problems with the service provided. I would be happy to give you the details. Also, my wife and I just purchased this vehicle from your dealership!
1/6/2025
Scott S. VERIFIED CUSTOMER
It took double the estimated time. Instead of an hour and a half as stated it took 3 hours. I was not informed, have a 19 year old who was being watched and nit being kept informed caused further impacts.
1/5/2025
Ciro A. VERIFIED CUSTOMER
100 ???? % with service and communication
1/5/2025
Kristoffer L. VERIFIED CUSTOMER
Very courteous and fast service.
1/5/2025
Doug L. VERIFIED CUSTOMER
The new videos sent to my phone showing what the technician was doing was a nice touch.
1/5/2025
Carol S. VERIFIED CUSTOMER
Candice was very good at her service with me getting the job done
I give her a special Thank you Carol S
1/5/2025
Zheng W. VERIFIED CUSTOMER
ENTIQUE WAS VERY PROFESSIONAL AND HELPFUL.
1/5/2025
Glenn L. VERIFIED CUSTOMER
Work completed in a timely fashion
1/5/2025
Reena V. VERIFIED CUSTOMER
The car was very dirty outside like Someone took brown water and sprayed it all over my white car. Very unprofessional and bad.