Mariela was absolutely the reason I would return to Norm Reeves. Wonderful human being. Patient, kind, understanding, and helpful. Way better than dealing with Hyundai corporate. Thank God for Mary. This was a very scary thing to happen to my car. My car / my mobility is tied directly to my livelihood.
9/30/2022
Lillian M. VERIFIED CUSTOMER
Great survey’
9/30/2022
Aaron A. VERIFIED CUSTOMER
Gracias MARIELA Y SU EQUIPO BUEN SERVICIO
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9/29/2022
Xavier G. VERIFIED CUSTOMER
Thanks for the great help and service!
9/29/2022
Judith S. VERIFIED CUSTOMER
Kyle was great. Very helpful and professional
9/29/2022
Maricela C. VERIFIED CUSTOMER
Excellent customer service!
9/28/2022
Joe G. VERIFIED CUSTOMER
Paul Phan was very friendly very professional very knowledgeable and very enjoyable to work with.
9/28/2022
Luis T. VERIFIED CUSTOMER
Fast and efficient service thank you Paul
9/28/2022
Linda K. VERIFIED CUSTOMER
Gary, the service tech is always on point,his availability, he returns my calls, provides clear & transparent communication, explanations and honest advise. Two items: I would have been completely satisfied if the car wash was not down on the day of my service. Also I am interested in purchasing an extended warranty however, the Finance managers nor the direct of Finance were available during my two hour wait.
9/27/2022
Not Provided. VERIFIED CUSTOMER
Gary has always taken good care of us . He is the best and we always appreciate the wonderful customer service that he gives us. Thank you
9/27/2022
Lavonda B. VERIFIED CUSTOMER
Great service always no complaints.
9/27/2022
Christina M. VERIFIED CUSTOMER
Gary is always helpful and very honest. I feel like he listens to what I'm saying and explains things in a comprehensible way. I never feel like I'm being "spoken down too." He's the reason I keep coming back to Hyundai. It might be a little pricier than other locations but you get what your pay for. Worth it for the stellar service not to mention that their technicians specialize in Hyundai so that gives me peace of mind.
9/27/2022
Wilma P. VERIFIED CUSTOMER
Gray was informative and professional .
9/27/2022
Kyung Hae. VERIFIED CUSTOMER
It was good to have dealer near by!
9/26/2022
Mario R. VERIFIED CUSTOMER
I purchased a brand new Sonata from your dealership. I have taken it in twice to your service center. Oil change and 25K service. Both times I got my car back from service it’s been returned with more problems than it had before. I wish I would have never chosen to take it in the first place. Very dissatisfied !
9/26/2022
Jose F. VERIFIED CUSTOMER
Kyle was polite, he listened and answered any questions I had.
9/26/2022
Wooje K. VERIFIED CUSTOMER
Thank you for your great service!
9/26/2022
Carmen V. VERIFIED CUSTOMER
It is sneaky (and gross) to ask for an appraisal request for a supposed 'service' survey. Do better.
9/26/2022
Janice L. VERIFIED CUSTOMER
Thankful for Paul’s friendliness and kind approach to serving us at our visit!