Mariela is a true professional and a pleasure to converse with, she is definitely an asset to the customer service team!
8/31/2022
Alex M. VERIFIED CUSTOMER
Good job Kyle!
8/31/2022
Sheryl D. VERIFIED CUSTOMER
Great job and great service. Thank you all.
8/31/2022
Michael . VERIFIED CUSTOMER
Thanks
8/31/2022
Maria M. VERIFIED CUSTOMER
Yes it was very good
8/31/2022
Jaegyu Y. VERIFIED CUSTOMER
I was generally satisfied with services provided by Mariela Valdez. She was very kind and responsive to my concerns. One area I was very disappointed was the miscommunication about the parts received. She asked me to schedule an appointment as two parts ordered were received. However, only one part was received and I have to visit the dealer one more time to resolve the second issue. I am living 30 miles away. So I would recommend the dealership check the accuracy of parts received to avoid any inconvenience. Thanks.
8/30/2022
Tak J. VERIFIED CUSTOMER
Good thank you
8/29/2022
Evelyn R. VERIFIED CUSTOMER
I appreciate Christian’s help with my last service appointment. He is very knowledgeable and attentive. Kept me informed on the status of my vehicle and explained everything to me thoroughly.
8/29/2022
Gary H. VERIFIED CUSTOMER
Working with Kyle was a breeze!
8/29/2022
Elvera G. VERIFIED CUSTOMER
Enrique was professional, efficient, and friendly. Although, not having my car was stressful, working with Mr. Almaden was a positive experience.
Thank you
I tried to give him a too but he would not receive it.
The rest of the team should also be.commended, for their honesty and accuracy
I'm in good hands with your dealership and I will share this experience with friends and family,
God is Good!
May your dealership continue to be a blessing in our time of need, in Jesus name, amen.
8/28/2022
Jisun L. VERIFIED CUSTOMER
Kyle was always kind, and I also felt more comfortable, with Brandon No helping interpretations.
I was satisfied Hyundai service process overall.
8/28/2022
Jorge E. VERIFIED CUSTOMER
Everything was good except for the wash machine was not working so I didn’t get my car wash
8/28/2022
Carol S. VERIFIED CUSTOMER
Thank you for getting the job done
8/28/2022
Soo L. VERIFIED CUSTOMER
Thank u! Cheyne was the best, he deserves a raise.
8/28/2022
James W. VERIFIED CUSTOMER
Service rep was helpful. However mechanic was not able diagnose steering issue on 2015. Sonota under Extended Warranty Notification TXXO.
8/27/2022
Susan Y. VERIFIED CUSTOMER
Gary was very transparent about everything. And kept me informed of vehicle. Great job Gary
8/27/2022
Edgar J. VERIFIED CUSTOMER
Paul is awesome! I look forward to filling out that survey. Thank you to the entire Hyundai family.