She provided me with excellent service, I was very pleased!
12/31/2024
Erik H. VERIFIED CUSTOMER
Thanks Juan! Great service
12/30/2024
Andrean G. VERIFIED CUSTOMER
Rides good
12/30/2024
Olivia R. VERIFIED CUSTOMER
Excellent customer service.
12/30/2024
Robert C. VERIFIED CUSTOMER
Awesome ????????
12/30/2024
Randy U. VERIFIED CUSTOMER
Candice was very friendly. I didn't have an appointment, and I drove up, and the employee that greeted me told me there was a possibility a 4 hour wait until they can squeeze me in. He went inside and asked to see if I was able to get my car serviced. Candice came out and checked me in herself and I asked her if I was able to get my car serviced without an appointment, and she said, "Yes I'll take care of you!" To me that is customer satisfaction at the highest level! Candice wasted no time. Thank you Candice for your outstanding service and great customer service.
12/30/2024
Adrian L. VERIFIED CUSTOMER
Very good service.
12/30/2024
Kyuwon K. VERIFIED CUSTOMER
Jaber was very kind and has good manner so I appreciate that.
12/30/2024
Carmen V. VERIFIED CUSTOMER
Candice was wonderful, helpful, friendly, and thorough. Thank you!
12/30/2024
Anais D. VERIFIED CUSTOMER
Louie helped explain the issue with my car and helped me get my car serviced quickly as a walk-in.
12/29/2024
Jo Z. VERIFIED CUSTOMER
I really appreciate Jaden having the car ready for me when I arrived to pick it up.
12/28/2024
Tracy D. VERIFIED CUSTOMER
Juan was very nice and helpful.When he saw that I was very stressed. He eased my frustration by trying to correct the problem. They called me come in for a recall on my vehicle and when I got there.The part wasn't even in.Like I said earlier, Juan took care of my satisfaction. Thank Juan for everything
12/28/2024
Mark H. VERIFIED CUSTOMER
Lou was a very pleasant individual to work with. He was thorough and explained how everything was going to happen. He kept me informed on the progress of the service. Hyundai is lucky to have him as one of their employees. On a scaling of 1 to 10 he is truly a 10. On a separate issue I was shocked that with only 11,000 + miles on my car that I need new tires. I’m going to be 80 soon and I never in all my vehicles did I have to get tires so soon. Thank you for letting me vent. I love the car.
12/28/2024
Thomas P. VERIFIED CUSTOMER
Lack of communication. I was never given a breakdown of all the repairs even after I paid for them until my wife picked up the car.
12/28/2024
Angel D. VERIFIED CUSTOMER
Great Customer Service from Louie Ramos
12/28/2024
Diana Esmeralda. VERIFIED CUSTOMER
Great service!
12/27/2024
Lisa Marie. VERIFIED CUSTOMER
Louie has helped with services on my car in the past and has always been professional and helpful.
12/26/2024
Breanna L. VERIFIED CUSTOMER
My experience at normal reeves cerritos was horrible I feel like all the time it's something not right or someone not giving great customer service from sales to service ????. The only thing that made this experience better was Enrique to be honest I dealt with him serval times and he stopped me when he seen once again I was having trouble with normal reeves employees yet again. Also my car is horrible it's always something wrong with it would not buy another car from hyundai