The Hyundai service reps always do a great job providing customer service whenever I take my car in. In particular, Enrique Almazan and Gary Ohnesorgen. Kudos to them for a job well done and to whoever hired these two gentlemen. It would be smart to keep them onboard. Their professionalism, service and great attitude makes all the difference in the world whenever I take my car in for service. I hope Hyundai managers are giving them their well deserved recognition. Thank you!
8/10/2022
Brent O. VERIFIED CUSTOMER
He was very Friendly and Helpful.
8/9/2022
Eungang C. VERIFIED CUSTOMER
Some issues were not resolved due to lack of parts, and a new problem occurred after service, so I am going to visit the service center again.
8/8/2022
Tracy M. VERIFIED CUSTOMER
Enrique Almazan did an excellent job and was very helpful and knowledgeable.
8/8/2022
Steven M. VERIFIED CUSTOMER
Service appointment with Enrique and service team was very smooth and fast.
8/8/2022
Roberto M. VERIFIED CUSTOMER
Thank you so much for being so helpful!
8/8/2022
Oswaldo S. VERIFIED CUSTOMER
Cheyne Riggs is very courteous and professional. He was there to answer all my concerns and make sure my car was repaired on time.
8/7/2022
Todd C. VERIFIED CUSTOMER
Gary was friendly, professional, and answered all my questions.
8/5/2022
Stella L. VERIFIED CUSTOMER
This time I was very happy with the service Enrique was very helpful and very pleasant the last two times I did not get a tire rotation they forgot Enrique made sure I got the service that I've always had in the past ????
8/5/2022
Mary V. VERIFIED CUSTOMER
Paul is a model representative for Norm Reeves Hyundai!!!
8/5/2022
Mindi R. VERIFIED CUSTOMER
Second time I have had our palisade in the service center and got it back with 5 lbs of nitrogen let out of my tires after I specifically said the car has nitrogen and is filled to 40 lbs because of the low profile tires. Everytime the service department doesn't follow the note from the service advisor it costs me $40 to refill the tires.
8/3/2022
Judy W. VERIFIED CUSTOMER
Excellent service. Paul was very friendly helpful. He kept me informed of progress reached out if I had any questions. Very pleased.
8/3/2022
Carol L. VERIFIED CUSTOMER
Gary was very helpful and very polite. In my book he was a perfect 10.
8/3/2022
Veronico C. VERIFIED CUSTOMER
Had great communication, good timeline, and trustworthy. Keep it up.
8/3/2022
Mary Lou. VERIFIED CUSTOMER
My service writer Paul was very helpful! Happy to give a high rating.
8/2/2022
Kwan J. VERIFIED CUSTOMER
Rhank you.
8/2/2022
Seung Hoon. VERIFIED CUSTOMER
Fast and good customer service
8/2/2022
Darline S. VERIFIED CUSTOMER
He was super nice and made everything so easy. The whole interaction was very fast and he got me in and out.
8/2/2022
William G. VERIFIED CUSTOMER
Cheyenne has great customer service skills Very professional and was able to address any concerns I had.
8/2/2022
Karen D. VERIFIED CUSTOMER
I have one color request green ash your company to think about using a green color on your cars because yes I do want another one I want to buy one more car before I retire but I truly want it to be green