Enrique was fantastic. He was just awesome helpful. Funny dependable perfect!!!
12/25/2024
Dale L. VERIFIED CUSTOMER
This might be asking much…is it possible to get floor mats thrown in for my 2024 Tucson I just purchased few days ago?
Always appreciate the service provided. If it’s ever substandard I will share as well. What’s important is to maintain quality service and a good experience.
Thank you
12/25/2024
Hong K. VERIFIED CUSTOMER
There is “service required-30 days “ sign on the screen still.
12/23/2024
Robert B. VERIFIED CUSTOMER
I was told everything was completed and my husband marked tires and my tires were not rotated as I asked. I only go a wheel alignment because I was changing tires and they would not refund me my wheel alignment even when I told them I only did it because I was rotating my tires
12/23/2024
Dora G. VERIFIED CUSTOMER
Good customer service
12/22/2024
Andrew D. VERIFIED CUSTOMER
Enrique was very helpful and communicated every step of the process. Thank you for the service.
12/22/2024
Rosa M. VERIFIED CUSTOMER
He did a great job! I’d rather not do any other survey.
12/22/2024
Oscar M. VERIFIED CUSTOMER
I have had to take my car more than once to fix the issue.
12/22/2024
Isaac M. VERIFIED CUSTOMER
Love going there and everyone is very friendly, however this time, they took a really long time bringing my car back after they were done with the service. They took a good 20min, I checked. I had multiple people asking me if I've been helped and I said I was waiting for my car. I got 3 people saying they are bringing my car out soon but still took 20 min. This is not usually the case so I'm assuming something happened.
12/22/2024
Reginald K. VERIFIED CUSTOMER
Candice was very helpful
12/22/2024
Eric H. VERIFIED CUSTOMER
Mohamed was an excellent service advisor. Communicated clearly and kept me up to date on repairs.
12/22/2024
Ileen R. VERIFIED CUSTOMER
Waited half hour just to get my key handed to me and go look for my car. I even text the time I would be there and waited. Number still on window, paper number still hanging and seat was not set. I had said I had special discount in my email and he said that would be applied when I pick up but it wasn’t.
12/22/2024
Nancy S. VERIFIED CUSTOMER
Wait time exceeded expectations.
12/22/2024
John W. VERIFIED CUSTOMER
Candice did a great job!
12/21/2024
Michael William. VERIFIED CUSTOMER
Mo was excellent
12/21/2024
Charles L. VERIFIED CUSTOMER
While I wasn’t happy that my brand new Caligraphy was in the shop a week, it wasn’t an issue with Gary. I enjoy my interaction with him and trust him.
12/21/2024
Kyu Shik. VERIFIED CUSTOMER
Wait too long. My car was ready but they didn’t called
I had to asked for it and was ready and gave me key
12/21/2024
Dinora A. VERIFIED CUSTOMER
I marked the tires and after the service I noticed they were not rotated
12/20/2024
Julie L. VERIFIED CUSTOMER
I don’t know what was going on but the service when I first got to the lot was none existent. I finally called a young man that was walking by and he was able to have Louie come and assist me. After that it was like the usual assistance I receive from your company. The day before I hsd come in for my scheduled appointment and was turned away because there wasn’t enough time to complete the required update because of a Christmas party which was ok. But the second time I come in to just be ignored really was not ok.