Enrique was very helpful, personable, and knowledgeable. He was able to answer and explain all the questions we had. He helped to expedite our vehicle inspection which was at first mentioned that it would take 5 days long but he helped to get it inspected the next day. We look forward to being serviced by Enrique again and would rate his service 5/5 stars!
4/18/2022
Robert R. VERIFIED CUSTOMER
Appointment was at 8:35. Did not received a call until 5-1/2 hours later. I try to called the service center several times to get a update, no answer. I told the customer service rep. If they could change the sender assy- fuel pump only. He told me I would have to replace the fuel pump and couldn't just replace the sender assy.
4/18/2022
Zahdy A. VERIFIED CUSTOMER
Gary was helpful in every way and with my questions/concerns. I am thankful for the service provided.
4/18/2022
Kelly S. VERIFIED CUSTOMER
Good experience
4/17/2022
Xenia R. VERIFIED CUSTOMER
I took my car in to check the battery and fix a nail in my tire.
When I got the car back a piece that holds the battery in place was in my vehicle as well as the air cabin filter cover not sure why the cabin filter was even touched since I went in for a battery check and tire fix.
4/17/2022
Ronald B. VERIFIED CUSTOMER
Above and beyond service. Attentive to my concerns along with my timeframe to get back on the road. It is always a pleasureable experience. Will continue to have my Sonata service here.
4/17/2022
Anita C. VERIFIED CUSTOMER
Very satisfied with Enrique. He explains everything to me. Excelent service????
4/17/2022
Yvonne E. VERIFIED CUSTOMER
Cheyne is always very helpful and he even got my car washed without me asking for a car wash
4/16/2022
Enrique P. VERIFIED CUSTOMER
Paul was excellent
4/16/2022
Edson P. VERIFIED CUSTOMER
I hope the compression cleaning will take care of the burning oil.
4/16/2022
Jose F. VERIFIED CUSTOMER
Great customer service
4/16/2022
Alexander K. VERIFIED CUSTOMER
He did an absolute amazing job
4/16/2022
Antonio Q. VERIFIED CUSTOMER
I received the wrong address in the email for my appointment and Enrique assisted me in rectifying the situation and got the utmost care for my car
4/16/2022
Madelyn L. VERIFIED CUSTOMER
Excellent service.
4/16/2022
Tracy A. VERIFIED CUSTOMER
Mariela was wonderful. She is attentive and puts the customer first. She is a true asset to Norm Reeves Hyundai.
4/16/2022
Mi Ran. VERIFIED CUSTOMER
1time good
4/15/2022
Young P. VERIFIED CUSTOMER
Thank you Paul
4/15/2022
Priscilla B. VERIFIED CUSTOMER
Paul did an outstanding job taking
care of my needs. He is courteous
and the reason I take my car to the Cerritos branch, excellent
customer service skills.