Very professional. Easy to talk to and a great communicator.
2/16/2022
Gloria J. VERIFIED CUSTOMER
Thank you
2/16/2022
Lumina L. VERIFIED CUSTOMER
I drop my car off to fix a defective door latch. Because I have been rushed to the hospital, my wife arranges for the to be towed home. Upon arrival, both the driver and my wife discover the window on the door that was fixed was down and wouldn’t go up. When my wife called, she was told the car was washed therefore, the the window must have broke during the tow. Really, after you have,
- serviced my transmission 3-4 times before replacing it with 42K miles
- two weeks after picking the car up, all of the antifreeze drains out and the car overheats.
- after replacing the antifreeze, it happens one week later.
- I bring the car in and you charge me $425 to replace two hoses. That was when the latch was suppose to be finished.
Even after buying two vehicles, and considering the purchase of a third, my wife and I have been treated in both an unprofessional / fraudulent manner .
2/16/2022
Elva C. VERIFIED CUSTOMER
Paul Pham was very helpful,. I was very happy with the service
2/16/2022
Hector V. VERIFIED CUSTOMER
Great customer service
2/16/2022
Silvia M. VERIFIED CUSTOMER
Excellent customer service
2/16/2022
Irene L. VERIFIED CUSTOMER
I’m’a longtime satisfied customer.
Gary is my go to service guy.
I received excellent customer service from
Gary Ohnesorgen!!!
He keeps me informed of the status of my car.
He gives me honest answers.
Another great experience of customer service.
2/16/2022
Valentin Z. VERIFIED CUSTOMER
Thank you for servicing my vehicle, Enrique and everyone else I encountered were very friendly and professional.
2/16/2022
Robert H. VERIFIED CUSTOMER
Very personal and friendly
2/16/2022
Bobbie U. VERIFIED CUSTOMER
Appreciate text over phone call, as I was in a meeting.
2/15/2022
Maisha H. VERIFIED CUSTOMER
Paul and Heman ALWAYS treat me well, are friendly and knowledgeable. I won’t go to anyone but them, but the rest of the steam is always friendly and welcoming as well.
I appreciate the follow up, the time to explain what was done and what is needed and the effort to make sure that I don’t spend ALL of my money at one time :-)
I purposely travel from Inglewood to Cerritos JUST for the consistency in service. I’ve been to other closer dealers and I don’t get the same service or coverage with car care
2/15/2022
Mariam C. VERIFIED CUSTOMER
My service advisor Mariella was very professional and very thorough she didn’t pressure me into services that I wasn’t ready for and that’s something that I really appreciated. My car was done in a timely manner and brought back to me clean. Overall I was very satisfied with the service I received today, would definitely rate 10 out of 10!
2/15/2022
Talitha M. VERIFIED CUSTOMER
Very thoughtful and respectful throughout the process. They washed my car after completing the service
2/15/2022
Evangelina Y. VERIFIED CUSTOMER
Gary is very nice. I’m always happy we he’s able to help me
2/15/2022
Alexander L. VERIFIED CUSTOMER
Thank you
2/15/2022
David B. VERIFIED CUSTOMER
Paul kept me updated on the status of my Santa Fe and had excellent customer service.
I just wished my car was washed when I picked up my car.
2/15/2022
Ernesto V. VERIFIED CUSTOMER
Gary Ohnesorgen is one of the best at what he does
2/14/2022
Steven M. VERIFIED CUSTOMER
Service time was much quicker than expected and waiting area was very nice. Gary was very friendly and helpful.