Cheyne was awesome! Friendly and respectful.
He explained everything in full to where I understood everything that was being done and why. When my car was ready to go home he again went over all that was done. Your service department also went the extra mile and checked all the fluids.
When I left there I had no questions or doubt. Thank you Cheyne
Nalani
10/21/2021
Estrella A. VERIFIED CUSTOMER
Gary Ohnesorgen is very good and knowledgeable about the job needed for my car. He is very good and polite when dealing with the customers.Thanks Gary for the good job well done you’re one of the assets of Norm Reeves Hyundai .
10/21/2021
Tomas V. VERIFIED CUSTOMER
My first time here at this dealer. Paul did an awesome job with my service. Great communication and customer service. Will definitely recommend this dealer because of Paul.
10/21/2021
**** M. VERIFIED CUSTOMER
I had a great experience. 5 stars. Gary was very helpful in getting the job done
10/21/2021
Meet T. VERIFIED CUSTOMER
Excellent
10/21/2021
Debby S. VERIFIED CUSTOMER
Service was so quick and efficient. Was not expecting a clean car, thank you!!!
10/21/2021
Bradley C. VERIFIED CUSTOMER
Thank you.
10/20/2021
Terry W. VERIFIED CUSTOMER
Paul was friendly, professional, and very welcoming. Several request was made and Paul was happy to oblige. Thank you for employing such a wonderful representative to be the face of Norm Reeves Hyundai.
10/20/2021
Aura C. VERIFIED CUSTOMER
Paul Provided excellent customer service. Enthusiastic ,professional empatizing with our needs making this experience a good one. Definitely going to come back to him for the next service needed.
10/20/2021
Eugene S. VERIFIED CUSTOMER
This is the second time I came in for the complimentary service. The first time I asked for a car wash they said okay and when I got dropped off they told me if I want my car washed then I need to wait 2+ hours so I told them I’ll pass. This time around I asked them when I dropped the car off if I can get it washed and the lady informed me of course. When I got the text my car was ready I called to make sure and she told me it was washed and ready to go. I got there and it was not washed again.
10/20/2021
Margaret B. VERIFIED CUSTOMER
Paul was fantastic! Personable, friendly and professional. Great ambassador for your company.
10/20/2021
Steve L. VERIFIED CUSTOMER
My experience today was A++ Service Manager Heman is terrific taking care of my needs. I came in without making an appointment battery not holding a charge because brakes pedal stopper coming apart causing brake switch not making correct contact. Heman made sure repairs done quickly as I waited. In and out within 2 hours. Thank you very much
10/20/2021
John K. VERIFIED CUSTOMER
I appreciate Paul Phan’s service.
10/19/2021
Silvia J. VERIFIED CUSTOMER
Great Customer Service
10/19/2021
Linda . VERIFIED CUSTOMER
Gary was professional & helpful ! My experience was a very good one !
10/19/2021
Ana B. VERIFIED CUSTOMER
Excellent and professional
10/19/2021
Hank T. VERIFIED CUSTOMER
2015 Hyundai with 40000 miles seat cover broken , window washer pump leaking $500. All fixed.
Now the window washer front Not working now have to spend an other visit to have you fix it again
BUMMER I WAS PLANING TO TRADE IN FOR A 2021 Hyundai but not now Hank ****-****-xxxx
See you Tuesday at 10 am
10/19/2021
Gloria Y. VERIFIED CUSTOMER
Great!
10/18/2021
Brenda R. VERIFIED CUSTOMER
Service was great
10/17/2021
Antonio J. VERIFIED CUSTOMER
Completely transparent about the process, he answered all my questions related my car and was knowledgeable. Friendly and thorough.