Vehicle is no better than when it was brought in. Problem with shuddering at take of from full stop remains.
Will bring the vehicle back again. I waited three weeks for this appointment.
Very unhappy.
10/15/2021
Rolland C. VERIFIED CUSTOMER
Well done, Justin Lingao and service staff at Norm Reeves Hyundai.
10/15/2021
Esther R. VERIFIED CUSTOMER
Really patient ???? take his time explaining
10/15/2021
Michael T. VERIFIED CUSTOMER
Clear concise and work done as promised
10/15/2021
Sherry M. VERIFIED CUSTOMER
Everything was fine.
10/15/2021
Alice E. VERIFIED CUSTOMER
Paul provided exceptional service and went above and beyond for customer service. He explained in great detail the problem and kept me up to date.
10/14/2021
Marlinda Z. VERIFIED CUSTOMER
Great service, like always
10/14/2021
David M. VERIFIED CUSTOMER
Very professional, knowledgeable, great follow up and had my best interest at heart. I look forward to working with Heman in the future.
10/14/2021
Irene G. VERIFIED CUSTOMER
Mariela Valdez Is amazing!!! Thank you for all the help!!
10/14/2021
Hoon T. VERIFIED CUSTOMER
Mr Phan was great..
He was the best rep I ever have
10/14/2021
Manuel M. VERIFIED CUSTOMER
Good service
10/13/2021
Humberto A. VERIFIED CUSTOMER
Mariela, is professional, knowledgeable and makes the client feel confident of the service received. 5 Stars for Mariela.
10/13/2021
Andrew T. VERIFIED CUSTOMER
Asked to check brakes, but receipt mentioned nothing about techs doing so.
10/13/2021
Aimee L. VERIFIED CUSTOMER
I’m extremely happy with all the safety concerns that I was provided by Paul Phan . Very knowledgeable very accurate extremely helpful very attentive. Was very concerned about my well-being and well-being of my car . Thanks TO Paul And the whole service department I feel safe and secure driving cross country! Thanks again for providing excellent customer service! IT really put a smile on my face! Aimee L
10/13/2021
Gerald C. VERIFIED CUSTOMER
Cheyne was very friendly and helpful. He almost made us feel like we were members of the Norm Reeves family. We will always bring our car back and try to get Cheyne to assist us.
10/13/2021
Annette B. VERIFIED CUSTOMER
Gary was very pleasant and professional.
10/12/2021
Susan T. VERIFIED CUSTOMER
Personable and and thorough
10/12/2021
Jeannine G. VERIFIED CUSTOMER
Service agent was great and communication was excellent.