Cheyne was very helpful in understanding a separate matter than the scheduled maintenance. Very light and cheerful in conversation and went the extra step in helping with upcoming replacements and services needed for my vehicle. All experiences I've had at Norm Reeves are what keep me returning for my car's needs.
8/6/2021
Carlos V. VERIFIED CUSTOMER
Very helpful
8/6/2021
Luis I. VERIFIED CUSTOMER
Great job I'm completely satisfied.
8/5/2021
Daniel H. VERIFIED CUSTOMER
Thanks Paul for making it work for me I made my doctors appointment in plenty of time and I had the car service the way I needed appreciate you see you soon damage damage
8/5/2021
Susan C. VERIFIED CUSTOMER
Excellent service and very courteous!
8/4/2021
Terry M. VERIFIED CUSTOMER
Mr Riggs was unbelievably professional went the extra mile always kept me informed Pleasant you have a wonderful employee make sure you keep and please get more like that it was a pleasure doing business with you
8/4/2021
Sung J. VERIFIED CUSTOMER
Great service!
8/4/2021
Victor N. VERIFIED CUSTOMER
Yes, Paul was great and totally professional! Probably one of the best service members I had contact with. Definitely 5 stars!
8/4/2021
Jihyoung Y. VERIFIED CUSTOMER
Vey satisfied. Thank you.
8/3/2021
Lem P. VERIFIED CUSTOMER
Nice new customer lounge! Gary was nice and professional ????
8/3/2021
Judy W. VERIFIED CUSTOMER
I was very pleased with the service. The staff was very friendly and helpful. It was easy to set up an appointment. I liked the text updates. I will definitely return for additional maintenance of my car.
8/3/2021
Victoria S. VERIFIED CUSTOMER
Gary was thorough in explaining what needed to be done. Professional, friendly and courteous.
He followed through in what he said he would do in a timely manner.
I greatly appreciated his excellent customer service.
8/3/2021
Nique G. VERIFIED CUSTOMER
Cheyne Riggs was professional and treated me with respect and dignity. He provided excellent customer service.
8/3/2021
Angela C. VERIFIED CUSTOMER
Gary was super helpful, professional, and above all very friendly. I recently had a not so great experience at Toyota. After experiencing that,
I truly appreciated Gary and his service today. :)
8/3/2021
Susana G. VERIFIED CUSTOMER
Great service
8/1/2021
Simone M. VERIFIED CUSTOMER
Cheynne provided excellent customer service
8/1/2021
Tanisha K. VERIFIED CUSTOMER
Paul was very informative about when my car will be ready and it was actually ready a day earlier....I was very satisfied and Paul is an awesome advisor!
8/1/2021
Jamie F. VERIFIED CUSTOMER
You’re lucky to have Paul working for you. After the nightmare that has been me trying to get Norm Reeves to fix my recall after I signed all the needed paperwork 8 months ago, being ignored and bullshitted up until I was finally told to come in yesterday— Paul was the only one who was actually apologetic, professional, respectful, and competent at his job. I am grateful that he was able to help me finally get everything all set yesterday, and actually treated me like a valued customer and person.