Satisfied customer and well taking care of my service
7/9/2021
Chet B. VERIFIED CUSTOMER
Paul and the service dept are phenomenal.
7/9/2021
Johnny R. VERIFIED CUSTOMER
Excellent service
7/9/2021
Linda R. VERIFIED CUSTOMER
He was very helpful and kind. Made my day much better.
7/9/2021
Areal H. VERIFIED CUSTOMER
If it wasn’t for Gary, Justin(Manager) & Matthew, I would NOT have gotten my car serviced there because it was the WORST EXPERIENCE I’VE EVER HAD IN A CAR SERVICE STATION. The front desk (Sierra) exhibited poor customer service skills to just me and no one else because I interrupted her speaking to a friend. Then I was ignored while trying to get help by another manager (Mr.Bagga) who had the excuse of saying that he didn’t see me. However, we made eye contact multiple times in a very small office while he was just having a conversation with service employee. I was asking for help and he just walked away. Gary was the reason I didn’t walk away. Matthew was nice enough to request Justin’s presence for me to be able to speak to him about what happened. Not to mention that those three were there ones V who show me just the ounce of respect and kindness and I had been giving the entire time that I was there. Even with me being upset, I didn’t let the unacceptable behavior ruin my interactions with other employees or customers. I’m thankful for Gary being so great!
7/8/2021
Scott S. VERIFIED CUSTOMER
I am extremely upset by the service or lack there of. My 17 y/o son brought the car in for a scheduled oil change and tire rotation. I was sent a text by Gary that the car was received. From there I never received another update. When I got home, I saw the receipt and about lost my mind. A $100 service turned into a $1000 service and I, the owner of the car was never contacted. My son had assumed that Gary had called me to approve, but this never happened. I text Gary back at the number he had sent me a message at that morning and I have still not received a call back. Please have a manager call me to discuss… ****-****-xxxx.
7/8/2021
Luster M. VERIFIED CUSTOMER
From check in to then end of services Gary kept me well informed about everything related to the care of my vehicle. I really appreciate the attention and the consideration given to me.
7/8/2021
Ryan S. VERIFIED CUSTOMER
Gary was very personable and made sure that my service was completed in the time that he said.
7/8/2021
Rayline H. VERIFIED CUSTOMER
Gary always makes me and my mother feel welcomed when we come in. He always gives me the information that I need to get the best service done on my car. There's no one that I would trust more than Gary to help out my mother and I. I always request him whenever I make an appointment.
7/8/2021
Gerald C. VERIFIED CUSTOMER
Mr. Bagga treated us as though we were members of the Norm Reeves family. It was comforting knowing we were in dealing with a person and company that we
we could trust.
7/8/2021
Salma B. VERIFIED CUSTOMER
Gary was super professional and very nice! Great customer service! Thank you
7/8/2021
Laurie S. VERIFIED CUSTOMER
He was very friendly and helpful.
7/7/2021
Geoffre V. VERIFIED CUSTOMER
Cheyne was great and exceeded expectations
7/7/2021
Rose F. VERIFIED CUSTOMER
I really appreciate and love the help I received from Gary. He was very professional and courteous throughout the whole process.
7/7/2021
Alejandro M. VERIFIED CUSTOMER
It was fast good work and hard working guy that attended me at the front desk and answered all my questions I am satisfied
7/7/2021
Elaine Z. VERIFIED CUSTOMER
Thank you great service!!
7/7/2021
Anthony S. VERIFIED CUSTOMER
Good experience with the service department they kept me informed and a car wash.
7/7/2021
Norbert B. VERIFIED CUSTOMER
Gary was excellent device polite friendly and efficient the facility is beautiful I was very happy 5 star service from Gary and the team Thank you
7/7/2021
Veronico C. VERIFIED CUSTOMER
Paul was great got me in and out quickly, provided with requested quote, and his Communication was key for my visit. 10/10
7/7/2021
Victoria L. VERIFIED CUSTOMER
Paul was very professional, knowledgeable, polite and friendly.
I had a great experience with Paul.