Juan is probably the best service advisor I've worked with. He is knowledgeable, respectful and has excellent customer service. I will only get service from this dealer.
11/16/2024
Lydia L. VERIFIED CUSTOMER
I was quite upset when I found out that at 40,000 the iconic5’s maintenance fees were quite high. Moe was able to calm me down and take down all of my feedback with a calm presence and give me towards the right direction.
11/16/2024
Jose P. VERIFIED CUSTOMER
My car is still leaking coolant they have changed several parts and charged labor on every service and my car is still leaking coolant. At this point am just tired and frustrated.will have to bring my car again for a fourth time in the last 2 months
11/15/2024
Julie T. VERIFIED CUSTOMER
They went over an above
11/15/2024
Carmax Duarte. VERIFIED CUSTOMER
Exceptional
11/15/2024
Helen . VERIFIED CUSTOMER
Mr. Ramos was professional, knowledgeable, and personable. He exceeded my expectations. I was very pleased with my experience. Louie is an Excellent representative of Norm Reeves Hyundai. He gained my trust and therefore my future business. Thank you.
11/15/2024
Garth S. VERIFIED CUSTOMER
Good experience
11/15/2024
Sidney H. VERIFIED CUSTOMER
My vehicle was held for 24 hours and was not fixed, was brought in for brake service and was sent to a different mechanic for an alignment , neither of which were preformed.
11/15/2024
Barney C. VERIFIED CUSTOMER
perfect! thank you.
11/15/2024
Lillian S. VERIFIED CUSTOMER
Ok
11/15/2024
Pam F. VERIFIED CUSTOMER
Yes
11/15/2024
Kelly M. VERIFIED CUSTOMER
Enrique was very helpful, knowledgeable and friendly. My vehicle was ready when he said it would be. Great service.
11/14/2024
Sheila K. VERIFIED CUSTOMER
I was very satisfied with your service from the moment I parked my car and waited for almost 3 hours to complete the recall for my vehicle.. Your employees I came in contact with were very pleasant and helpful. Your waiting room was very comfortable for the amount of time I had to wait for my vehicle. Being informed on the status of my vehicle and completing the paperwork was quick and easy. Best service I have experienced so far from any dealership I have dealt with by far. Keep up the great work !!!
11/14/2024
Lauren P. VERIFIED CUSTOMER
Love the service staff! Will always come back to this location!
11/14/2024
Mccutchen Trucking. VERIFIED CUSTOMER
Very beautiful in spirit and professionalism
Made sure I was satisfied and accommodated
Thank you,
Erica
11/14/2024
Scott V. VERIFIED CUSTOMER
Great job really no complaints but I found it funny you have a checklist in the car to make sure that everything is changed back to the way it was when I left the car and everything was different auto lights off radio on a different station blah blah blah
11/14/2024
Paul T. VERIFIED CUSTOMER
Candice really handles her position well. Warm and enthusiastic is a great manner towards her customers. I am completely satisfied with her assistance.
11/13/2024
Jennifer S. VERIFIED CUSTOMER
Excellent service
11/13/2024
Sheryl R. VERIFIED CUSTOMER
Louie was great. He made sure the issue was taken care of in a timely manner.
11/13/2024
Rosalia C. VERIFIED CUSTOMER
Very well mannered in talking to people. Has a pleasing personality. He know his job.