Hans was wonderful and very thorough. I appreciate how professional he was.
5/19/2021
Agni S. VERIFIED CUSTOMER
I normally am very satisfied with the service however today I had a different consultant. When I dropped off the vehicle they advised that they would call me within 2 to 2.5 hours with the diagnosis, after 3 hours went by I called & left a message for the consultant & tried calling the service department 4 times but no one answered. After 4 hours I decided to go back to the service Department to find out status on my car, it was until the consultant saw that I was upset is when he decided to check on my car. A courtesy call after 2 hours would have suffice. Getting through to the service department is nearly impossible and leaving voicemails for the consultants doesn’t do anything. Further the noise That the car keeps making did not get fixed and my service request notification is still turning on after I start my vehicle.
5/19/2021
Davina D. VERIFIED CUSTOMER
Aside from the 2 hour wait everytime when I could take it elsewhere pay less and have it faster. I have end stage cancer and arthritis everywhere, sitting or standing too long really hurts.
5/19/2021
Gayanne S. VERIFIED CUSTOMER
To be honest, it was kind of a train wreck. The good news is the oil got changed, the tires rotated and the AC line flushed and deodorized. The challenge was that the customer service experience was very poor.
5/19/2021
Linda T. VERIFIED CUSTOMER
As a regular customer I was happy to see Mr. Bagga remembered me. It’s a great feeling to be remembered, and not just another number.
5/19/2021
Alfonso A. VERIFIED CUSTOMER
they broke the paint on my car (Hood)
5/19/2021
Charles M. VERIFIED CUSTOMER
Gary was great . He is a asset to your service department.????????
5/19/2021
Kristi E. VERIFIED CUSTOMER
Courteous, helpful
5/19/2021
Royal H. VERIFIED CUSTOMER
Cheyne was respectful and very helpful
5/18/2021
Jahath I. VERIFIED CUSTOMER
He did a fantastic job! I was very impressed and satisfied with Cheyne's exceptional customer service!
5/18/2021
John H. VERIFIED CUSTOMER
He’s a great kid, and gets to customers very quickly.
5/18/2021
Doris S. VERIFIED CUSTOMER
Knew what he was doing on resolved misinformation. Efficient h personable.
5/18/2021
Shakyria H. VERIFIED CUSTOMER
Mariela is amazing ! I’ll be definitely going with her for every service here on out ! She’s very knowledgeable and has amazing communication skills ! 5/5 STARS
5/18/2021
Sharon M. VERIFIED CUSTOMER
Gary is such a pleasure to work with.
5/16/2021
Karla G. VERIFIED CUSTOMER
I received excellent service. Really appreciate the professionalism
5/16/2021
Andrew G. VERIFIED CUSTOMER
Service was faster than expected.
5/16/2021
Olivia A. VERIFIED CUSTOMER
Thank you
5/16/2021
Emely T. VERIFIED CUSTOMER
Thank you keep the good work
5/16/2021
Jorge C. VERIFIED CUSTOMER
Got it in the half of time, super, thanks
5/16/2021
Stephanie M. VERIFIED CUSTOMER
Gary, himself was great. The having to wait longer than told was not so great. Hope that won’t happen again.