I received great customer service from Cheyne. He’s very polite and attentive.
4/11/2021
Eduardo V. VERIFIED CUSTOMER
Hans took great care of me and my vehicle explained to me what was going to be done with with the oil change. Also, he explained on the recommendations that he thought would make my driving experience better and smother thank you.
4/11/2021
Dekeyla M. VERIFIED CUSTOMER
I love when I'm there for service he makes sure he ALWAYS communicates with me
4/11/2021
Betsy Z. VERIFIED CUSTOMER
He is very thorough,and keeps you updated on your car.
4/11/2021
Paula D. VERIFIED CUSTOMER
Excellent service. Personable courteous eager to cover all my concerns. Thorough regarding a needs, safety and future service. I would love to have Hans as my personal Hyundai service rep in the future.
Good job Hyundai for addressing quality personal service in today’s crazy world
My experience was a pleasure instead of a worry that I would get ripped off at a dealership. I would recommend Hans and Hyundai to anyone looking for a new vehicle. Thank You
4/11/2021
Monica M. VERIFIED CUSTOMER
Cheyne was great. Kept me informed every step of the way.
4/10/2021
Ian G. VERIFIED CUSTOMER
He was very friendly and helpful.
4/10/2021
Ted K. VERIFIED CUSTOMER
He was very courteous and professional
4/10/2021
Terry S. VERIFIED CUSTOMER
Gary was very helpful, courteous and informative. Nice young man.
4/10/2021
Al H. VERIFIED CUSTOMER
Hans was very polite.
4/9/2021
Gerald C. VERIFIED CUSTOMER
Hans was very helpful and courteous. He made us feel like we were members of the Norm Reeves family. We couldn’t have been more satisfied. Thank you for having him on your staff.
Gerald C
4/9/2021
Teresa T. VERIFIED CUSTOMER
Hemann Baga continues to deliver his kind professionalism.
Over the years.
Hemann is courteous and detailed in answering questions .
He also makes simple and helpful recommendations that benefit me as a car owner.
Hemann thank you for being there!
Teresa T
4/9/2021
Michelle L. VERIFIED CUSTOMER
Hemanshu Bagga, he made excellent work done on my car, Thank You
4/9/2021
James S. VERIFIED CUSTOMER
No tricks or games. Upfront and work well done.
4/9/2021
Kayla L. VERIFIED CUSTOMER
I had to go back Because one of my tires was loose after getting a tire rotation
4/9/2021
Jarvis S. VERIFIED CUSTOMER
Excellent service
4/9/2021
Maricela L. VERIFIED CUSTOMER
I committed to a $155 diagnostic fee to have my non-functioning steering wheel stereo controls checked out. The airbag assembly on the steering wheel needed to be removed to fully diagnose the problem, which ended up being a bad clockspring. I was then quoted $200 for the part and $350 in labor to replace the part, and that the $155 would be applied to the $350. I don't under stand how $350 in labor was justified. Once the airbag assembly was removed, it was literally one more bolt to remove the steering wheel and replace the clockspring. I refused the repair, paid the $155, went to your parts dept and purchased the clockspring myself and replaced in about 30 minutes total... including removing the airbag assembly that they removed and reinstalled. I am completely appalled at the amount of labor I was going to be charged when they had done 90% of the work already to diagnose the problem. You have a major disconnect in your service department and I am questioning ever returning to your dealer to have work done on our TWO Hyundais. I am very disappointed. Also, the service advisor, Hans Rico, turned extremely cold when I began questioning why the labor would be so much if they had already done 90% of the work.
4/9/2021
Ana M. VERIFIED CUSTOMER
I felt comfortable and not overwhelmed. It was my fist time and I was nerves. I liked that Hans Rico made it simple and answers all the questions I had.