He was very professional, friendly, and thorough. He kept me updated on the progress of my service. if I called and left a message he made sure to return my call in a timely matter. Good customer service skills, good service.
3/27/2021
Kamal P. VERIFIED CUSTOMER
Great service.
3/27/2021
Meagan R. VERIFIED CUSTOMER
I'm always satisfied with how much he takes good care of my car.. he always informs me of the things that r needed to be done and just it's so nice.. I've never had such an amazing experience with a car.. Cheyne processed the paperwork and I truly appreciate him lending a hand.. those 2 truly r the best.. thank for caring for my car
3/27/2021
Janice S. VERIFIED CUSTOMER
Hans was great! Thank you!
3/27/2021
Averil S. VERIFIED CUSTOMER
Great service
3/27/2021
Carl F. VERIFIED CUSTOMER
Very professional
3/27/2021
Adam D. VERIFIED CUSTOMER
Heman is extremely curious and professional. I would expect someone of his caliber to be in a management position. Thank you!
3/27/2021
Pamela K. VERIFIED CUSTOMER
Gary was professional and courteous. He gave me an estimate. He updated me when the car was almost ready and then called me when the air was ready. He had the car washed. He answered all my questions. The bill Emma’s exactly as the estimate. He was very nice. It was a pleasant experience with the service department of Norm Reeves and Gary.
3/27/2021
Gwendolyn M. VERIFIED CUSTOMER
Cheyenne was very professional and pleasant. He explained everything very clearly, will definitely request him upon my next service appointment
3/27/2021
Isabel B. VERIFIED CUSTOMER
Always satisfied with service given me.Have been a customer for many years,will continue & look forward to future services.Thank you.
3/26/2021
Rosita C. VERIFIED CUSTOMER
Thank you.
3/26/2021
Leonard E. VERIFIED CUSTOMER
Hemanshu was courteous, friendly, and answered all my questions. He also kept me abreast of the status of my Tucson via text. The vehicle was done slightly after the estimated time Hemanshu gave me. The detailing was well done. Thank you for your commendable service.
3/26/2021
James H. VERIFIED CUSTOMER
Cheyne kept me informed on what was happening with my car and helped to make my appointment pleasant.
3/26/2021
Michelle B. VERIFIED CUSTOMER
Mr. Rico takes customer service to a superior level. His manner was courteous, he listened attentively to my concerns, and communicated with immediacy and clarity when complications arose. Next time my car need a service, I’ll count on him.
3/26/2021
Candy . VERIFIED CUSTOMER
Mr. Ohnesorgen has always been very polite and patient when I ask questions regarding my vehicle. I have not had any problems with the customer service the times i have taken my vehicle for whatever reason to the dealer. I really appreciate how awesome every one is .
3/26/2021
Stephanie C. VERIFIED CUSTOMER
great customer service and took care of my vehicle ????
3/26/2021
Daniel L. VERIFIED CUSTOMER
Gary was very courteous and professional. Thanks for the great service!
3/25/2021
Susan D. VERIFIED CUSTOMER
I was able to keep updated by the same person every time. That was a good decision to implement that policy! It works.