Hemanshu is the best. He kept me posted with updates on my car. The times that I’ve had to take my car in, he remembers me and that I live on a fixed income. I feel like I have my own personal mechanic. Thank you Heman!!!!
3/15/2021
Guadalupe E. VERIFIED CUSTOMER
Excellent customer service. 10 out of 10 stars. Thank you!
3/14/2021
Ma Guadalupe. VERIFIED CUSTOMER
Customer service over the phone never told me you moved, so I Was on your old location until I guy told me you moved, so I had a hard time trying to find you.
3/14/2021
Andrew Y. VERIFIED CUSTOMER
initial contact was not the best when I called the service dept. and was told my car would not even be looked at until middle of next week.,Chyne the tech writer at the service desk got my car taken care of right away. HE did and excellent job.
3/14/2021
Jesus M. VERIFIED CUSTOMER
Amazing Service
3/14/2021
John G. VERIFIED CUSTOMER
Not satisfied with the mechanic work at Norm Reeves. My auto now has additional issues.
I Plan to take back to Norm Reeves next week. This is now the third time I have taken my auto back to Norm Reeves.
3/14/2021
Yvonne E. VERIFIED CUSTOMER
Cheyne was very friendly!
3/14/2021
Felipe T. VERIFIED CUSTOMER
Thank you for being very helpful with me my concerns for my car and all questions . The work you guys have to my car was a great work,,,keep it up. Thank you
3/14/2021
Gerald B. VERIFIED CUSTOMER
My advisor Hemanshu Bagga was information ready an on point with everything that he recommended ????much respect to that guy from Gerald B
3/14/2021
Kenny T. VERIFIED CUSTOMER
Thanks
3/13/2021
Vera A. VERIFIED CUSTOMER
Ok. Hans Rico provided great customer service.
3/13/2021
Sharron P. VERIFIED CUSTOMER
Thanks Gary!
3/13/2021
Andrew B. VERIFIED CUSTOMER
Great Service and communicative!
3/13/2021
Sean B. VERIFIED CUSTOMER
Gary is fantastic. I was very pleased with the service.
3/13/2021
Francina J. VERIFIED CUSTOMER
I am happy with Gary and the service of my Hyundai Santa Fe.
3/13/2021
Maria R. VERIFIED CUSTOMER
Hemanshu was at my foot when I pulled up and walked me through the the whole process giving me peace of mind, it was rockstar service . I took his number and will now call him directly to make all my appointments from here on out, very convenient. I will now only bring my car to your service department because of him and Vito.
3/13/2021
Alice V. VERIFIED CUSTOMER
My service agent was professional, friendly, helpful, and got my car done in the time quoted. Great service!
3/13/2021
Edgardo M. VERIFIED CUSTOMER
Gary Ohnesorgen informed me that they included a tire rotation on my car. Upon inspecting the tires they were in the exact same place, I know this because last week I had a flat tire due to a nail, that was the right rear tire, it is in the exact same place because I could see the whole on there. I would like an explanation why I was lied to and charged a 30 dollar fee for something that wasn't done. Please don't **** your customer. I will rate as well due to this bad service