I was completely satisfied with Mr. Juan Gallegos. I thought he was one of the most kindness person and very knowledgeable about my car. He was honest and very helpful. If anyone ever needs their car repaired I would definitely recommend Mr. Juan Gallegos. He when over everything step by step to help me understand what was going on with my car on a very timely manner. If I ever need anything done on my car again, I wish to have him as my personal Service representative. Thank you Sir Juan Gallegos for your help. Ms. Malone ????
Within an hour and a half as promised. Appreciated.
10/9/2024
Luis T. VERIFIED CUSTOMER
Excellent service Enrique was very helpful checked in my car in and was out quickly appreciated the quick service
10/9/2024
Patrick S. VERIFIED CUSTOMER
Enrique was fantastic to work with.
10/9/2024
Karime B. VERIFIED CUSTOMER
Juan was very helpful, professional and knowledgeable. It was a pleasure to have him as my service advisor.
10/9/2024
Gary P. VERIFIED CUSTOMER
My compliments to Enrique for assisting with service. His communication skills and thoughtfulness I very much appreciated. My compliments also to Guadalupe in sales who assisted me with Blue link set up including purchasing the vehicle in March of this year. Same also with communication skills and thoughtfulness.
I know I have options to use much closer Hyundai service centers yet felt it was well worth it for the sales and service to make the trek and be in a professional setting. Thank you!
10/9/2024
Austin H. VERIFIED CUSTOMER
We have 3 Hyundai’s in the family and keep coming back to Norm Reeves Hyundai Cerritos for the amazing service and the great experience that everyone especially Moe provides us. We always feel well taken care of and all our issues get resolved.
10/9/2024
James /. VERIFIED CUSTOMER
Service was good.Especially Mr. Juan was very good and kind..... thanks..
10/9/2024
Diana H. VERIFIED CUSTOMER
Great guy????
10/9/2024
Stephen R. VERIFIED CUSTOMER
Very good service
10/7/2024
Diana O. VERIFIED CUSTOMER
Very professional and friendly
10/7/2024
Andrew G. VERIFIED CUSTOMER
I continue to be impressed with the professionalism of EVERYONE at this location. EVERYONE, from the moment I pulled up for service, to the moment I received my car after service was top notch! Not only is the only place I’ll service my car, it’s the only place I’ll buy a car from going forward.
10/7/2024
Shanelle S. VERIFIED CUSTOMER
Juan was very helpful with my car service. I had an appointment at 2:30pm and made sure to check that the tech would have enough time to complete everything since they closed at 4pm. Juan also helpful in checking my previous servicing and noticing that I had already had a few items completed and making sure he adjusted the current service and pricing and making sure the part was in to get my door switch fixed before my warranty ran out. I appreciated his attention to detail and patience. Thank you Juan.
10/7/2024
Eugene L. VERIFIED CUSTOMER
Mohamed is very professional and thorough in his communication with me and my husband. I had alot of questions as I am not a mechanic and Mohamed explained everything so that I could make solid decisions. Mohamed is why we continue to work with Norm Reeves Hyundai and when we are ready to buy another car we will buy the car from Norm Reeves. Thank you Audrey and Eugene L
10/6/2024
Levon A. VERIFIED CUSTOMER
Will do.
10/6/2024
Alan Y. VERIFIED CUSTOMER
Very professional and gave me all the information I needed