Gary got me a new uber home when i realized i accidentally left my housekeys at the dealership
9/14/2024
George L. VERIFIED CUSTOMER
Juan went above and beyond to help me. He listened to me and addressed my concerns and had my car repaired and returned to me much sooner than I had thought. He was very reassuring that the problem would be taken care of and explained my possible cost versus warranty responsibility. If I bring my car back for service it would be because of Juan and the helpful people I dealt with. Thank you. Donna Lewis
9/13/2024
Dae Hyun. VERIFIED CUSTOMER
Thank you again for your service. It was nice to have my car back in timely manner and friendly way of service spirits by your staff.
9/13/2024
George S. VERIFIED CUSTOMER
It was ok.
9/13/2024
Sandra H. VERIFIED CUSTOMER
Your dealership although expensive is professional and trustworthy. I trust your evaluation of my cars issues and Candice your service advisor is top notch ….I really appreciate the way I am treated there.
The only issue I may mention on my cars report had my windshield washer fluid as good and I know for a fact I have a hole in the reservoir and the fluid is empty …..kinda makes me wonder if they checked everything
9/13/2024
Torrey F. VERIFIED CUSTOMER
Gary was great! He made it a super smooth process.
9/13/2024
Faye J. VERIFIED CUSTOMER
Fantastic Service received.
9/13/2024
Demerique L. VERIFIED CUSTOMER
Enrique did a great job and worked around my pay range!
9/13/2024
Raul Nelson. VERIFIED CUSTOMER
Good service
9/12/2024
Young Hee. VERIFIED CUSTOMER
Thank you
9/12/2024
Joe C. VERIFIED CUSTOMER
Good service
9/12/2024
Tanya D. VERIFIED CUSTOMER
Thanks Juan
9/12/2024
Arlene F. VERIFIED CUSTOMER
Enrique explained to me in details of what was done to my car during my visit at Hyundai Cerritos.
9/12/2024
Albert L. VERIFIED CUSTOMER
Enrique was helpful on explaining what was done on my car and took care of me as soon as I drove into the lot. Very quick service there.
9/12/2024
Kerilynn C. VERIFIED CUSTOMER
Mo is an amazing individual who truly represents the Hyundai and Norm Reeves name. I ask for him by name because he is so thorough, straightforward, with the best communication skills. I will only come to this facility for all my car needs if Mo is involved. I recommend his services to all my friends and family because he is truly the best. You are lucky to have him representing the company.
9/11/2024
Jacqueline A. VERIFIED CUSTOMER
It was really nice being helped by Mo. He was friendly, calm, and had good energy. He provided wonderful customer service. Thank you again, Mo!
9/11/2024
Chien-Pei H. VERIFIED CUSTOMER
I’m very happy with the service. Thank you.
9/11/2024
Perry A. VERIFIED CUSTOMER
The check engine light went on again this afternoon.
9/11/2024
Albert A. VERIFIED CUSTOMER
Enrique was extremely polite and very helpful & knowledgeable in the field of customer service because of him& Attitude i always recommend your service i too was in customer service not an easy job Enrique is a professional thank you
9/11/2024
Myyer V. VERIFIED CUSTOMER
Candice Roxa is very accommodating and understanding. She addressed my concerns and provided prompt and frequent updates.