Had to come back in because the mileage was submitted wrong for the rebate program.
8/3/2024
Shane P. VERIFIED CUSTOMER
Overall, the car was good with the services. However, I informed Candice that I would arrive at 530pm to pick up my car. When I arrived at 530 my car was in your secondary parking lot and had to wait. My feedback is based on your signs posted everywhere letting customers know to let you know when they are coming so their cars will be ready. I did inform your team member but still had to wait.
8/3/2024
Divina B. VERIFIED CUSTOMER
They gave me my car back and I noticed the hood is not fully close. This would have been dangerous if driven in the freeway . I’m extremely disappointed with service provided to me as a customer.
8/3/2024
Thru Guidance. VERIFIED CUSTOMER
Mohammed is a great Service Advisor. I'm grateful.
8/3/2024
Lorna A. VERIFIED CUSTOMER
He was very responsive and helpful
8/3/2024
Ed S. VERIFIED CUSTOMER
Great service
8/3/2024
Nancy T. VERIFIED CUSTOMER
Juan was Very helpful, answered all my questions and explained what the service was going to cover
8/3/2024
Myra K. VERIFIED CUSTOMER
Enrique has provided great customer service and responsiveness each time I have to bring my car back in!
8/2/2024
Christina M. VERIFIED CUSTOMER
I know I’m getting a fair and honest evaluation of the services needed when speaking with Gary. He is respectful, honest, and genuinely kind natured. An asset to Hyundai Service.
8/2/2024
Ruben R. VERIFIED CUSTOMER
Good job amigo!!!
8/2/2024
Clementine S. VERIFIED CUSTOMER
Returned home after my service and realized the next day that my hub caps were put on incorrectly. They were reattached to the tire covering the air valve and my husband had to lift my car up and take the lug nuts off and reattach the hub caps properl. Called Norm Reeves yesterday to complain and was told I would be called back and no one ever called me back. Upset that I spent $275 on my car for improper service and wasn’t called back by the service advisor.
8/2/2024
Melissa R. VERIFIED CUSTOMER
Candice was kind and got my car checked in quickly, so I could get to work on time. She was responsive to my request for information regarding the bill I was sent.
8/2/2024
Clintel C. VERIFIED CUSTOMER
Great job
8/1/2024
Rosanne H. VERIFIED CUSTOMER
I have been completely satisfied with the service department and all the staff. Thank you.
8/1/2024
John M. VERIFIED CUSTOMER
Candice was accommodating and is an asset to your company.
8/1/2024
Jennifer M. VERIFIED CUSTOMER
I still don't have a time frame or appointment to get my car painted from the recall. I have been trying to get it done for over a year.
8/1/2024
Wallace W. VERIFIED CUSTOMER
Juan is very professional. He has extremely good customer service skills. It is a pleasure to do business with him.
7/31/2024
Lynn T. VERIFIED CUSTOMER
Juan was very helpful and friendly. He definitely knows how to serve his customers like me. He understood my needs and gave me very good advice on how to keep my car well maintenanced. He was not pushy nor given me the sales speech but instead explained details of the services that I may need. If I would have a business, I would definitely hire him. Good job Juan !!! Lynn T