I would like to acknowledge the service team that has gone way above the call of duty. This is why I will not go to another dealer. Superb service.
Thank you Juan, Enrique, the lead mechanic and the service manager.
My wife and I appreciate you all. Thank you.
7/13/2024
Araceli R. VERIFIED CUSTOMER
Everyone had wonderful customer service. However I waited over 50 minutes just to pick up my car. That was frustrating.
7/12/2024
Lizabeth C. VERIFIED CUSTOMER
Gary has been my service advisor for a long time. He is always professional, courteous, and reliable.
7/12/2024
Elenore R. VERIFIED CUSTOMER
All went well and Enerique Almazan was very
accommadating in providing me with answers to any question or concern I had.
7/12/2024
Karen M. VERIFIED CUSTOMER
I have received excellent customer service from Mohamed Jaber.
He was professional and courteous and addressed the issues related to my vehicle . He communicated exactly what orders were placed and the work was completed in a timely manner . Superb job!
7/12/2024
Christina S. VERIFIED CUSTOMER
He communicated well thanks!
7/12/2024
Gissela D. VERIFIED CUSTOMER
Thanks for the service, just make sure that on the phone when one is making the appointment, to tell the true on how long is going to take. Other than that everyone is respectful and friendly. Thank you!
7/11/2024
Christopher G. VERIFIED CUSTOMER
1 day turn around.Super good service and very helpful definitely recommend.
7/11/2024
Caren B. VERIFIED CUSTOMER
Gary Ohnesorgen was processional, personable and easy to express my concerns with my car. I appreciate how he reached out to me to let more know my car would be available the following morning.
7/11/2024
Elijah D. VERIFIED CUSTOMER
Please provide transportation both ways. It’s very disappointing to have to pay for a recall especially as there have been so many on the Ioniq 5.
7/11/2024
Seong K. VERIFIED CUSTOMER
Excelent service. BUT It took much longer than normal expected.
7/11/2024
Otoniel B. VERIFIED CUSTOMER
My car issue was not rectified. Need to take back to repair.
7/10/2024
Rosario O. VERIFIED CUSTOMER
Very knowledgeable about letting me know the process of what is going to be done and has been done for service.
7/10/2024
Diane B. VERIFIED CUSTOMER
Very good experience at your dealership, as always. I’ll be back.
7/10/2024
Victor S. VERIFIED CUSTOMER
Poor experience. Will not be going back. No exception to my free oil change that should have been covered. I was told that oil changes were free for 3years /36K miles. Took my car in at 34K and exception could be made. Did the recall since I was there. Asked for a car inspection. No information was given to me at check out. So no inspection was done. Last, car wash was off
location. I expectation was not set up front that I would have to vacuum it out my self and drive through was only. I have a totally different experience with my Mazda when I get it serviced.
7/10/2024
Du Ho. VERIFIED CUSTOMER
Candice did her best to help me and I really thank for it.
7/10/2024
Ricklesh P. VERIFIED CUSTOMER
I came to the service center with the same problem more than 3 times. And very disappointed because wasn't getting update regarding my vehicle on tip of that whenever I called I wanst able to get connected to any one in service to get an update on my vehicle. It took me two days to finally get hold of someone
7/10/2024
Bruce D. VERIFIED CUSTOMER
Thanks. Juan has been great.
7/10/2024
Sherri S. VERIFIED CUSTOMER
I was very impressed with the professionalism and friendliness of Enrique and I will recommend him and the dealership to friends and family. It was a very positive experience and I will enjoy coming back and working with Enrique.
7/10/2024
Kayla B. VERIFIED CUSTOMER
I had an appointment for an old change and a tire leak. I show up, get told I NEED all this other maintenance on my car and get up sold. Leave my car for FOUR hours and when I come to pick up my vehicle (because I have a flight to catch and didn’t expect my oil change and tire inspection to take 4 hours ) I get told I have a nail in an unrepairable location and they couldn’t get to it because “I didn’t give enough time”. So I had to take my car with a nail in it and a leak even though that’s what I came to have done in the first place. This car will be my last Hyundai purchase every