Thank you ! Such prompt, extremely pleasant as well thorough with my
work order, questions and explanatory information on what needs attention on my vehicle. Much appreciated!
Thanks again Mo !
6/5/2024
Robert P. VERIFIED CUSTOMER
Thanks for you efficient assistance.
6/4/2024
Kwang K. VERIFIED CUSTOMER
She is so nice and excellent.i am satisfied with her service.
6/4/2024
Estrella A. VERIFIED CUSTOMER
Mr Gary Ohnesorgen is very good and knowledgeable on the need
Of my ????. Thank you for the advice and good service of my car.
6/4/2024
Daniel L. VERIFIED CUSTOMER
Excellent communication and service, plus free car wash 5 stars!!
6/4/2024
Teresa A. VERIFIED CUSTOMER
Very helpful & friendly
6/4/2024
Edison A. VERIFIED CUSTOMER
Good Service
6/4/2024
Emerson H. VERIFIED CUSTOMER
The service took long hours and the disappointing part is that, after an hour i saw my car in the parking lot and I thought it will be in line for the next service that they’re gonna do but i was wrong, it was all done that time. But why did it take another 2 hours before they took my car out. Unbelievable.
6/3/2024
Linda S. VERIFIED CUSTOMER
Mohamed Jaber was absolutely incredible . He not only was professional but kind, helpful, knowledgeable, answered all my questions and made sure that I was comfortable in asking him questions. Mr. Jaber is why I would recommend family and friends to go to Norm Reeves Hyundai. I have yet to have a bad experience across the board every employee there is great .
6/3/2024
Annie A. VERIFIED CUSTOMER
I made an appt for 12:30. I showed up and waited, no one comes and greet me and then a porter says you can see Moe the service advisor. So, he checked me in and told me it was a 2 hours wait. So I waited until 2:30p. Then I went up to Moe and asked him. He said let me call and find out the status. He said they haven't started on your vehicle. And they will start on my car and it'll take about 45 mins. I think ALL they did was just oil change. My wiper fluid wasn't isn't filled and the tired wasn't even rotated. And the tired pressure wasn't even correct on ALL 4 tires. I was really disappointed with the whole experience.
6/3/2024
Melanie H. VERIFIED CUSTOMER
Quick response. Did not need appointment
6/2/2024
Gloria B. VERIFIED CUSTOMER
Because they kept me coming back-and-forth when the car should’ve been already ready for me to leave the rental car
Car
6/2/2024
Rosalia C. VERIFIED CUSTOMER
The service advisor was pleasant ang know what his doing
6/1/2024
Diane N. VERIFIED CUSTOMER
Really good experience. Car maintenance was fast and easy and not trying and pressuring to upsell services
6/1/2024
Olivia H. VERIFIED CUSTOMER
Always pleasure doing business with you guys, I am never worried about the outcome, been doing business with you guys for many years, thanks for everything.
6/1/2024
Alvaro G. VERIFIED CUSTOMER
Enrique was awesome! He went above and beyond, excellent service!
6/1/2024
Vanessa C. VERIFIED CUSTOMER
Customer service is excellent and fast
6/1/2024
Maria P. VERIFIED CUSTOMER
Gary really help me with my appointment He was courteous and friendly I known him for a long time assisting me with my car maintainance Thank you Hyundai Cerritos
6/1/2024
Barbara F. VERIFIED CUSTOMER
Candise was really helpful and made sure all of my issues were addressed and fixed .
6/1/2024
Monique T. VERIFIED CUSTOMER
Moe was very courteous and easy to deal with. It was very pleasant experience having him as my advisor. He informed me of my vehicle status every step of the way.