My appointment was at 11 I was told it would take 1 hr. to 1 hr 45 minutes I had to get up and check at 1:45 to see what was taking so long. They told me Juan was at lunch, but that my vehicle work was done. Then I waited another 20 minutes for my car to be brought out. My past vehicles were always done in an hour.
5/16/2024
Ricklesh P. VERIFIED CUSTOMER
The vehicle problem wasn't fixed and on top of my service adivors didn't even get up to test my vehicle before I left the service center
5/16/2024
Frances H. VERIFIED CUSTOMER
As always Louie Ramos is very helpful and explained what I needed to know.
5/16/2024
Evan S. VERIFIED CUSTOMER
I was VERY happy with the guy who helped me get outta there so quickly.
5/16/2024
Shannen C. VERIFIED CUSTOMER
Do Not Want To Trade In, Plan to KEEP!!
All Employees Were Extremely Helpful and Polite.
5/16/2024
Alma R. VERIFIED CUSTOMER
Excelente persona paciente, amable muy respetuoso, y atento explica muy detallado las cosas. Quede muy satisfecha con el servicio.??????
5/16/2024
Kenneth F. VERIFIED CUSTOMER
Thank you for the great customer service.
5/15/2024
Jose Gabriel. VERIFIED CUSTOMER
Really good and fast service, great care and attention
5/15/2024
Ramon S. VERIFIED CUSTOMER
Service advisor great but Serv very bad
5/15/2024
Nathan S. VERIFIED CUSTOMER
No problem with you personally Mo Norm Reeves Hyundai is the product management customer service TERRIBLE
5/15/2024
Jisu C. VERIFIED CUSTOMER
Every staff was continuously following up with the service. I felt supportive and I could feel that my car will be fixed well.
5/14/2024
Fatima M. VERIFIED CUSTOMER
Louie was friendly and knowledgeable. He was able to answer my questions or concerns. My vehicle was serviced promptly and Louie communicated when the check up/maintenance was complete. Louie had a welcoming and helpful attitude. He did great.
5/14/2024
Guadalupe S. VERIFIED CUSTOMER
Fast service. Polite and attentive staff.
5/14/2024
Cassandra B. VERIFIED CUSTOMER
Communication towards end of transaction was unsatisfactory. Also unhappy with corporate and dealership passing me back and forth and no one taking responsibility for helping with services
5/14/2024
Dolly S. VERIFIED CUSTOMER
Mo was excellent
5/14/2024
Jose G. VERIFIED CUSTOMER
I took my car Friday that I bought a year ago for the third time for a check engine light. They told me it was the integrated parking brake. Erase the check engine light and told me to come back Monday.
On Monday, Moe, the service man Told me it was just a software update upon receiving the paperwork. It said they could not do anything Because there was no check engine light on the first time I took the car Enrique, the serviceman told me the same thing, This is now the third time within the same year I have taken this car, The servicemen at Hyundai Are Taught to lie to the customers when the car is under warranty to prolong the issue, I think I need to be Reimbursed for taking th
5/14/2024
Samuel L. VERIFIED CUSTOMER
good attention y very fast the services.
5/12/2024
Irene F. VERIFIED CUSTOMER
Louie was very courteous and his customer skill were excellent. I wouldn't expect any less from your service department. I have never been disappointed with the service at your dealership!
5/12/2024
Paulino C. VERIFIED CUSTOMER
I think the fact that enrique did a good job keeping me updated throughout the servicing process gave me peace of mind and the way he handled our conversation was thorough and clear. Couldnt expect more from this guy, great job!
5/12/2024
Janet L. VERIFIED CUSTOMER
I’m always satisfied with the service I receive from Gary Ohnesorgen. He is always friendly, professional and shows genuine interest with the issues I have with my car.