Why does it take a little over two hours to fix a recall on an electric vehicle when you make an appointment? It should not take nearly that long .If you have to change a port or fuse and simply plug in a computer it should not take over 2 hours.
5/2/2024
Victory Automotive. VERIFIED CUSTOMER
Excellent service and great experience. Gary is one of the best service advisors I’ve ever worked with. Will definitely request him next time we need service.
5/2/2024
Laurel P. VERIFIED CUSTOMER
Great service. Easy to schedule. Great communication. Love the free ride with Lyft to help me visit a relative nearby. Great work on my vehicle. And the cashier was so kind and helpful. Awesome experience.
5/1/2024
Balbir R. VERIFIED CUSTOMER
Excellant service.good communicationd and immediate response from technician
5/1/2024
Rosemary M. VERIFIED CUSTOMER
Most efficient!
5/1/2024
Jaime M. VERIFIED CUSTOMER
Excelente
5/1/2024
Kaye M. VERIFIED CUSTOMER
Juan was very professional. I appreciated his assistance.
5/1/2024
Ben L. VERIFIED CUSTOMER
Thank you for your outstanding service!
5/1/2024
Norin M. VERIFIED CUSTOMER
SO GOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!:)
5/1/2024
Jorge S. VERIFIED CUSTOMER
Great Customer Service
4/30/2024
Brian M. VERIFIED CUSTOMER
She was very nice and helpful.
4/30/2024
Sarah W. VERIFIED CUSTOMER
Candice was organized, clear, and super helpful.
4/30/2024
Guadalupe C. VERIFIED CUSTOMER
Candice was great. She was very attentive and had great customer service.
4/30/2024
Jee Y. VERIFIED CUSTOMER
It was a great service
4/30/2024
Maria R. VERIFIED CUSTOMER
Yes, he is the only reason I drive to your store when I live in Costa Mesa.
4/30/2024
Edmon D. VERIFIED CUSTOMER
Honestly, this kudos is for Enrique Almazan ... Such a great customer care service is ADMIRABLE... Thank you.
4/29/2024
Michael K. VERIFIED CUSTOMER
The service advisor was great, but the service maintance was the problem. The service order said oil change and tire rotation. I notice that my tires had not been rotated. I know this because my tires are marked and their were in the same position when I dropped my car off. If they were not going to rotate them it should have been listed on my service invoice. Tire rotation are a part of car maintenance and should be done.
4/29/2024
Melinda G. VERIFIED CUSTOMER
Fine
4/29/2024
Kaylaa V. VERIFIED CUSTOMER
Enrique was great! Super nice and helpful. Even went above and beyond by finding me some discounts - thank you, Enrique.