I appreciate the consistent response and updates for my vehicle. Really great customer service and prompt turnaround.
4/12/2024
Debra D. VERIFIED CUSTOMER
So happy every time I’ve been there from purchasing the car to maintenance done. 5 stars for everyone!
4/12/2024
Lisa Y. VERIFIED CUSTOMER
Great!
4/12/2024
Michelle H. VERIFIED CUSTOMER
Candice Roxas is one of the best service advisors I've had. She takes care of my needs and has great communication with me. She is always friendly and she is an asset to the Hyundai team. I appreciate her.
4/12/2024
Margarita H. VERIFIED CUSTOMER
Estoy satisfecha con el trato de juan muy amable y atento muchas gracias y que siga con el buen trabajo
4/11/2024
Kamal P. VERIFIED CUSTOMER
Excellent service. Well above the normal standard. Thanks
4/11/2024
Brittney H. VERIFIED CUSTOMER
My car is under warranty and Hyundia doesn’t want to fix the issue. My car is burning oil and has been since October 2023. I’ve turned it in multiple times since then (every 1000 miles) and this last performance I was told there is nothing they can do for me. Stating that my oil is over 0.3 quarts (they consider 1 qt low) is acceptable. What does Hyundia want me to do? Keep filling my car with oil that is burning? This is absolutely UNACCEPTABLE! I’ve had 2! Transmission uhauled and not oil burning. I for sure bought a lemon and Hyundia or the service department doesn’t seem to care at all.
4/11/2024
Carlos C. VERIFIED CUSTOMER
very good service, it was friendly and cordial, very good service
4/11/2024
Shirley H. VERIFIED CUSTOMER
I appreciated Mr Gallegos' time and attention
I will be most likely be back for an Oil change..in the near future
Thank you
4/11/2024
Sarah B. VERIFIED CUSTOMER
Louie is friendly and straight to service. It’s the best!
4/10/2024
Carmen I. VERIFIED CUSTOMER
Thanyou,
Gary was very curteous,helpful n very nice.
4/10/2024
Vicky R. VERIFIED CUSTOMER
Juan was very friendly and enjoyable to work with. I look forward to seeing him again at my next service appointment.
4/10/2024
Vera A. VERIFIED CUSTOMER
Mohamed is ABSOLUTE best!
4/10/2024
Jorge E. VERIFIED CUSTOMER
I had to call to find out the status of my vehicle besides that it was ok
4/9/2024
Lucille W. VERIFIED CUSTOMER
Mr. Jaber was extremely pleasant & helpful. He explained everything fully & made sure that I received the best bundle for my service needs. .
Thank you!
4/9/2024
Faye J. VERIFIED CUSTOMER
Very helpful, knowledgeable about service needed for my 2020 volester.
4/9/2024
Stanley R. VERIFIED CUSTOMER
I.was NEVER notified in advance of my 3 year matenance agreement coming to an end. I purchased my vehicle at Norm Reeves. Based on referrals given to me. So close yet short. Would have thought Hyundai would have honored the agreement. Disappointed…
4/9/2024
Kim M. VERIFIED CUSTOMER
Mohamed is an excellent service agent. He took the time needed to explain everything and answer all my questions. I appreciate all the hard work the entire Norm Reeves Hyundai service department put into put into my vehicle and would gladly bring my vehicle back.
4/9/2024
Yvonne H. VERIFIED CUSTOMER
Roxas was very professional and service was expeditious