You guys should improve the waiting service time, because you guys make me wait for too long.
4/4/2024
Anna A. VERIFIED CUSTOMER
Enrique was very knowledgeable, professional and super nice!
Amazing Customer Service.
Thanks!
4/4/2024
Ruben T. VERIFIED CUSTOMER
Amazing costumer service
4/3/2024
Lee Bennie. VERIFIED CUSTOMER
Enqrique has good customer service skills, he really explains what your car needs and makes you feel good about
Norm Reeves Hyundai Dealership.
Thank You Enqrique
4/3/2024
Wesley U. VERIFIED CUSTOMER
On time
4/3/2024
Michele B. VERIFIED CUSTOMER
Mohamed was excellent and I’m pleased with my service.
4/3/2024
Eric B. VERIFIED CUSTOMER
Candice was friendly, customer-centered, and responsive to any questions. This was my first interaction with the Hyundai Service Center, and she was a great first impression. If she is a model of the service I can expect at Norm Reeves Hyundai, then I look forward to future vists.
4/3/2024
Jonathan V. VERIFIED CUSTOMER
Service on the issue was solved. Highly appreciate the service. My advisor was great. ONLY ISSUE IS .. a grease stain was left inside the interior fabric of the car.
I do my services at dealer to avoid any stains or unpleasant situation with regular mechanics. I was dissapointed whoever serviced the car stained it. Made my advisor aware of the issue. She offered to take care of it. I will be bringing car in for this issue ar a later time.
Overall besides this issue. Haven't had no problems at this dealer.
4/3/2024
Amy S. VERIFIED CUSTOMER
Okay
4/3/2024
Elisabeth M. VERIFIED CUSTOMER
All good!
4/3/2024
Lumas G. VERIFIED CUSTOMER
Absolutely satisfied with the whole Norm Reeves service department’s service staff. Appointment was as scheduled and car was ready as stated by Juan. I like the way he handled my situation.
4/3/2024
Bobbie U. VERIFIED CUSTOMER
Personable
4/3/2024
Kay A. VERIFIED CUSTOMER
Looking forward to it.
4/3/2024
Veronica L. VERIFIED CUSTOMER
Excellent service
4/2/2024
Paul H. VERIFIED CUSTOMER
Candice was extremely helpful and nice
4/2/2024
Dhaval Vijay. VERIFIED CUSTOMER
This was my 1st complimentary service fir 2023 Ioniq 5 limited. The car did get the required service as far as inspection etc is concerned but the car was not washed when handed back
4/2/2024
Kristyn N. VERIFIED CUSTOMER
There were 2 nuts and an Allen wrench left on the floorboard of my car, my dash was dirty and my windshield still had the blue service numbers on it. The service took over 3 hours and I never received an update until I came in to inquire.