Gary is always professional and very attentive to customer need.
3/29/2024
Jeannine G. VERIFIED CUSTOMER
Gary is fantastic! He always had my best interest at heart and stays in contact with me. He is very easy to get a hold of and answers all my questions. I am very happy with my service advisor and the mechanics that work on my vehicle.
3/28/2024
Michael P. VERIFIED CUSTOMER
I was very satisfied with the Cerritos service team. Juan did a great job with his customer service skills. The service team is the strength of my overall Hyundai experience. My concerns with Hyundai are the manufactured product quality and failure of certified pre-owned warranty. The engine is defective and underperforming, and the warranty coverage is blaming non-related and unsubstantiated causes. My experience has lowered my confidence in my car's stability, Hyundai's ability to make a quality engine, and Hyundai's ability to honor our contracted 100k mile power train warranty. You should be thankful for having Juan and the Cerritos service team. He made me feel like he was on my side and took positive steps that helped me remain calm throughout the experience.
3/28/2024
Marsha M. VERIFIED CUSTOMER
He took care all my concerns with a short notice. He’s very kind and approachable. He always helped me all this years. We trusted him all our cars. Thank you so much Gary Ohnesorgen!
3/28/2024
Hemaangini P. VERIFIED CUSTOMER
Service dept. did a great job on my car and I will comeback if my car has problems.
3/28/2024
Pamela F. VERIFIED CUSTOMER
Excellent and fast service and took care of issues raised
3/28/2024
Maryanne H. VERIFIED CUSTOMER
I was also pleased that I was given my Costco 15% discount even though I left the paperwork at home. Very nice!
3/28/2024
Raul R. VERIFIED CUSTOMER
Will this also be a waste of time?
3/28/2024
Travis N. VERIFIED CUSTOMER
Moe was very friendly and helpful. Had a great experience.
3/28/2024
Jalil B. VERIFIED CUSTOMER
That’s the best experience I have had. Enrique is one of the best service advisors. Thank you team Norm Reeves..
3/28/2024
Carlos V. VERIFIED CUSTOMER
Very satisfied with Louie Ramos service. Thank you!
3/28/2024
Paul O. VERIFIED CUSTOMER
I just wish I would of been notified that my car was ready for pickup. I watch it sit in the parking lot for 40 minutes before I inquired about it to find out it was ready.
3/28/2024
Kamal P. VERIFIED CUSTOMER
Good service
3/27/2024
Michelle H. VERIFIED CUSTOMER
Everything went timely and communication was great. I appreciate Candice and her genuine concerns in handling my vehicle issues.
3/27/2024
Derek C. VERIFIED CUSTOMER
Answered all my questions and got my vehicle serviced in a timely manner
3/27/2024
Christopher R. VERIFIED CUSTOMER
Enrique was a great complement to my service appointment through his attentiveness and customer consideration. Thank you