This was one of the best experiences I had purchasing a car.It was fast,easy and very efficient.The salesman Steve was a pleasure to work with.The finance person,sorry I forgot her name was also very nice to work with.I love the car.Will recommend everyone I can to your dealership and tell them to ask for Steve Taylor
7/22/2021
The Davi. VERIFIED CUSTOMER
Did not comply with the agreement.He said he would deliver the car to me in one day.He delivered the car to me at two days old.He said he would deliver my car to my house at 2 pm and only brought it at 5 pm.If I wasn't sure what time to deliver the car to me, didn't make an appointment, I kept waiting and he didn't do what he agreed.
7/22/2021
Wilma P. VERIFIED CUSTOMER
It took a really long time 2 Hours) to repair/replace my tire.
Bob was very helpful, Jonathon was not.
7/18/2021
Trevor P. VERIFIED CUSTOMER
Jon was super friendly and easy to talk to. Excellent customer service!
7/17/2021
Tom M. VERIFIED CUSTOMER
My appointment was at 715am
I arrived at 706am
At 8:20 am I walked into the area where the mechanics work and did not see my truck… maybe have your employees pay attention to those walking around and say” may I help you?”
Customer service 101
Low and behold it was not worked on
No one told me
It sat while I sat
Never again
Terrible
7/16/2021
KEITH F. VERIFIED CUSTOMER
My first time at Galaxy Toyota service. A great experience. Came in for standard service. Quickly greeted. Checked in. Stayed in waiting area. Philip came and got me, explained what was done and gave me a written statement.
Everything went quickly and smoothly.
7/16/2021
Edward B. VERIFIED CUSTOMER
Bob was great!
7/15/2021
Abraham H. VERIFIED CUSTOMER
Had a 3:15 appointment, Car didn’t get looked at until next day 5:00 pm. Sloppy job! Was told it costs $140 for the car to get looked at with the option to take down the rear sunshade. The rear sunshade was never taken down, and I was charged $180 for pure nothing. Waste of time, lousy service!
7/15/2021
Patricia W. VERIFIED CUSTOMER
John was extremely helpful when I lost my keys. He quickly arranged for a loaner car that I could save the expense of renting a car for work.
The next morning, John canceled my order due to my grandson taking them home with him. He was wonderful to deal with and provided me with excellent customer satisfaction
7/15/2021
Linda L. VERIFIED CUSTOMER
A painless process. thanks to your staff
7/15/2021
John P. VERIFIED CUSTOMER
I will be happy to provide the manufacturer with positive feedback. I could not be happier with the service provided by Jonathan Sanchez and Galaxy Toyota. Jonathan should be commended by management for a great job. He was patient and understanding. The repairs were finished to my complete satisfaction. Thank you!
7/15/2021
Cypreco Industries. VERIFIED CUSTOMER
Extremely detail oriented, thorough, and takes pride in his work. I think he is the best service manager that we have ever dealt with at many different dealers. Give Bob a raise because you just can’t find people like him anymore. 5 stars.
7/14/2021
Dennis S. VERIFIED CUSTOMER
bob m. took care of my other issues with galaxy
7/14/2021
Stephanie M. VERIFIED CUSTOMER
I just purchased my 2021 highlander ask me in 2 years--this was my 5th highlander--Galaxy is the best and
KJ salesman and Lauren the best
DR. Stephanie M
7/13/2021
Liam H. VERIFIED CUSTOMER
Luigi had left the company. i dont know who did the maintenance.
7/13/2021
Mark M. VERIFIED CUSTOMER
Erica and team were better than amazing.
7/13/2021
KEITH S. VERIFIED CUSTOMER
Great service dept
Everything was smooth and very professional