Firstly, the charges were excessive.
Secondly, there were a few minor items that were overlooked:
1) Car was not washed or vacuumed as described on original report.
Were the tires checked/filled?
Were all the fluids topped off?
It could have been better
4/21/2023
Sherifehmorshedi S. VERIFIED CUSTOMER
I am not happy that my car was returned without a wash. It’s simple thing but definitely one of perks of going to dealer. They were prompt with appointment and easy to work with.
4/20/2023
Catherine W. VERIFIED CUSTOMER
Excellent service & attention!!
4/20/2023
Jeffery N. VERIFIED CUSTOMER
The person that greeted me was very courteous to me when I explained that I was partially deaf
4/20/2023
Anson M. VERIFIED CUSTOMER
Austin is incredible, very helpful an all around great guy with awesome customer service skills. Give that man a raise!!! Also my service advisor was great always happy to do business with Wier Canyon and Acura.
4/20/2023
Yesenia R. VERIFIED CUSTOMER
No reason.
4/20/2023
Kerry S. VERIFIED CUSTOMER
No, all is well— great customer service today.
4/20/2023
Hongwe G. VERIFIED CUSTOMER
good attitude?efficient?
4/19/2023
Terry P. VERIFIED CUSTOMER
I called to set up a service appointment and when I arrived, the service advisor was ready for me. The service was completed quickly and I was on my way. The advisor was courteous and efficient. Thank you.
4/19/2023
Jeany K. VERIFIED CUSTOMER
Thank you for your help, Argenis, I now know the difference between Acura care and easy care.
4/19/2023
Michael C. VERIFIED CUSTOMER
Brian is a great service advisor.
4/19/2023
Emad Z. VERIFIED CUSTOMER
Thank you for the fast and professional service
4/19/2023
Diane B. VERIFIED CUSTOMER
Brian has great customer service skills. I had several questions and he kindly answered them without making me feel as if my questions were insignificant. He even went so far as looking for the key for my rims and found it! He is the reason why I will return. Thank you, Brian.
4/18/2023
Cheryl R. VERIFIED CUSTOMER
Everything was great and I’ll be submitting the highest score possible
4/18/2023
Peter C. VERIFIED CUSTOMER
Argenis B Escobar greeted us on arrival & informed us that he just started working at Wei Canyon Acura 3 days ago. He was courteous & immediately made us feel welcome. We received a call 2 1/2 hours later that the car is ready for pick up, we were most impressed, thank you!
4/18/2023
Robert P. VERIFIED CUSTOMER
Completed quickly.
4/18/2023
Rando V. VERIFIED CUSTOMER
I was completely satisfied with the service of my vehicle.