Timely, responsible service. Moises Gonzalez was professional and the dealership acted with integrity. Very impressive!
1/3/2023
Cathy K. VERIFIED CUSTOMER
Thanks you were awesome and congrats on your 1st day at Acura!
1/3/2023
Christopher C. VERIFIED CUSTOMER
I almost always have a great experience there. Miguel and Hooman are always most helpful. Most likely why I have bought two RDXs from you. I was there when your lot was dirt and now with the transformation your dealership is really welcoming to check out the Acuras! I told both Miguel and Hooman I will most likely be in the market for a 2024 RDX. Of course your dealership will be the first one I stop at. Happy New Year to all at Weir Canyon Acura!
1/2/2023
Brij M. VERIFIED CUSTOMER
Moises was great with his service. He patiently explained all the issues the car was having and their solutions. He was also able to provide info on upcoming repairs and focussed on the critical ones too.
1/1/2023
Maria M. VERIFIED CUSTOMER
The estimated time for the service was off by over an hour. Also, services were supposed to be covered with the car purchase and I am still receiving a service bill that need to be cleared.
12/31/2022
Steve G. VERIFIED CUSTOMER
Miguel is an awesome guy to work with. Honest and helpful.
12/31/2022
Karen F. VERIFIED CUSTOMER
Always great service
12/31/2022
James F. VERIFIED CUSTOMER
All was fine, thanks!
12/30/2022
Josie H. VERIFIED CUSTOMER
I was satisfied with the service. Moises did good customer service.I will give Moises the highest score which is 10.
12/30/2022
Jeff L. VERIFIED CUSTOMER
Overall a good experience service rep was very helpful
12/30/2022
Eduardo W. VERIFIED CUSTOMER
The customer service level was excellent to say the least. Moises knowledge and professionalism was superb.
10/10 rating
Extremely satisfied with the overall service.
Thank you.
12/30/2022
Zhila G. VERIFIED CUSTOMER
Thank you so much for an outstanding service. I really appreciate it Moises. God bless you!
12/30/2022
Bruce M. VERIFIED CUSTOMER
Miguel is the best !
12/30/2022
Erlito A. VERIFIED CUSTOMER
Miguel was excellent as always.
12/29/2022
Frank K. VERIFIED CUSTOMER
Excellent job
Very nicely done
12/29/2022
Russ M. VERIFIED CUSTOMER
Service was handled efficiently and transportation to my house was provided since service took to the next day.
I don’t recall ever getting a survey from Acura. If they call from out of state I would not answer an unknown caller.
12/29/2022
Wei L. VERIFIED CUSTOMER
Excelant service
12/28/2022
Terry P. VERIFIED CUSTOMER
As always, Miguel handled me with the courtesy and knowledge of my vehicle. I look forward to having him help me with my car at Weir Canyon Acura for many years to come. He is the main reason why I have my car serviced at Weir Canyon Acura.
12/28/2022
Javed H. VERIFIED CUSTOMER
Nice job
12/28/2022
John N. VERIFIED CUSTOMER
I was told I would wait between 60 to 90 mins. I was there for 120 mins. I really don’t think I should be waiting for 2 hours for a scheduled appointment for an A1 service. I was never told it would take longer even after the 90 mins mark. Towards the end I noticed my car was sitting out there. Had to be sitting out there for atleast for 10 mins before I was even called in to make my payment. I used to go to Weir Canyon for excellent customer service. I live right next to Tustin but always decided to go to Weir for the customer service. It is apparent that is not the case anymore and I will need to reconsider where I take my car going forward. Also side note, don’t recommend service for other issues if you already know your customer may be upset at your wait time for a simple A1 service.