Hello - Jorge was very professional and kept me informed on the progress of the repair.
My 2009 MDX required the ignition system to be replaced. The duration of the replacement was extended due to availability of parts. I have only received one replacement key fob. Evidently the second key fob is on backorder. I have requested a forecast for the expected availability of the second key fob.
Thank you,
David Martin
****-****-xxxx
5/22/2022
Janice G. VERIFIED CUSTOMER
Excellence, all the way around. Moises Gonzalez was courteous, patient, professional and personable. He was very detailed when reviewing the final inspection paperwork. Moises was fantastic!
5/22/2022
Jim C. VERIFIED CUSTOMER
Jorge was great
5/22/2022
Dan H. VERIFIED CUSTOMER
Everything was good
5/21/2022
Annette S. VERIFIED CUSTOMER
As always I always receive exceptional service. Gold star ?? treatment
5/21/2022
Alampurappa V. VERIFIED CUSTOMER
Well taken care of
5/21/2022
Albert R. VERIFIED CUSTOMER
Everything was great and was done quicker than expected.
5/19/2022
Georgette M. VERIFIED CUSTOMER
Miguel and service personnel
Is a Major Impressive representative of Acura. The services to my
Acura is Fabulous. A pleasure with Miguel’s
Leadership and Kindness.
5/19/2022
Xiao J. VERIFIED CUSTOMER
Thanks for the service!
5/5/2022
Rene C. VERIFIED CUSTOMER
Thank You for all your help.
5/5/2022
Susana I. VERIFIED CUSTOMER
He did great-very helpful and professional. I shall return thanks to the excellent customer service. Please never lose that.
5/4/2022
Lizette S. VERIFIED CUSTOMER
This is the third time I’ve had to bring this car in for a manufacturer defect and I asked to have my gas topped and Kevin refused. This last time it was a battery defect and the car left me stranded over the weekend and car- less and he couldn’t top off my gas. I asked if they could take my car home and that was a no too. I had to drive 30 minutes to pick up the car. Very unhappy customer.
5/3/2022
Donna N. VERIFIED CUSTOMER
Best Service in everyway! Thank YOU
4/30/2022
Rachell Q. VERIFIED CUSTOMER
10 out of 10 grade including very decent car wash. Thank you.
4/30/2022
Anthony D. VERIFIED CUSTOMER
100% score was earned and will be completed when received from Acura
4/30/2022
Charles G. VERIFIED CUSTOMER
Got in right away, discussed what I wanted done and was finished in less than two hours.
4/30/2022
Jeffrey T. VERIFIED CUSTOMER
David was awesome, start to finish. He communicated clearly, accommodated my schedule, and went above and beyond to get me a loaner car. Thank you!
4/30/2022
Marcia S. VERIFIED CUSTOMER
Yes I had a great experience. Thank you George.
4/30/2022
Scott W. VERIFIED CUSTOMER
I was wondering if Acura buys old parts
4/30/2022
Gary D. VERIFIED CUSTOMER
Jorge was great. He took my car in at the last minute of his shift. He had techs come look at the issue within minutes. The car was fixed early the next morning.
Absolutely excellent!
Gary D