Weir Canyon Acura Auto Repair Service

Brian has always been a great service advisor. He is easy to talk and answers all my questions. Thank you

My tires were not rotated because they said that there were no wheel locks, but the wheel locks were in the car.

Michael Tran was an absolute standout in helping me with my service advisory. From the moment we met, his friendly and professional demeanor immediately put me at ease. He was incredibly transparent throughout the entire process, taking the time to explain everything in clear, simple terms that made me feel fully informed. What really stood out was how he went the extra mile to actively listen to my concerns about my car's microphone issue. Not only did he address that specific problem, but he also made sure the rest of the car was functioning perfectly, showing his commitment to thorough and high-quality service. Michael worked with impressive efficiency, ensuring the service was seamless and fast without compromising on quality. He took the time to walk me through the paperwork, showing me exactly what was done during the service, and left no room for confusion. His problem-solving skills were spot-on, and I felt confident knowing that everything was handled so professionally. The entire experience was flawless from start to finish, and his dedication to ensuring my satisfaction truly set him apart. Without a doubt, the next time my car needs service, I will go to him again. Michael Tran is not only a friendly and efficient advisor, but he also makes the whole process incredibly easy, and I highly recommend him to anyone looking for top-tier service.

Excellent

Thank you. You are very professional.

Excellent work

I waited for two hours & half hours only to find out your internet was down since the day before I came & Mike didn’t tell me this. He let me wait over two hours. An hour to get an estimate & another hour just to tell me that he cannot proceed as internet was down. Also he has to check if the parts are available & he didn’t tell me they were not available after 2 & 1/2 of wait time. Not at all satisfied. He said he would send me the estimated fees that was so steep at closed to $1,000 for that matter & it shows the parts were only $198 & to top it off they are out of stock. So disappointed.

Excellent care of my car and helping me navigate this situation. Very good at communicating with me throughout the process. I was so stressed. Thank you again

Love coming here! Brian always provides great customer service and my cars is always done quickly and accurately. Everyone’s great here!

Thanks

Michael, you’re always always the best when I go there so it totally would always rate you as an excellent service advisor. Thank you for all you do.

Friendly and welcoming, I love coming here for any service. Keep giving awesome customer service because I will recommend anyone to you guys.

Michael was courteous and professional and very helpful

Brian provided excellent service. He keep me updated on this matter. Very nice person .

Michael is awesome, he's been following tight for the status and proactively report to me.

Micheal was great to work with.

Knowledgeable friendly helpful

Brian Tritz was great in getting the cat checked in and explain about the procedure and what to expect. Offered to provide rides. Very courteous and pleasant to interact with.

Excellent Service. Couldn't be happier

Will rate you.