Brian is always accommodating and always answers my questions. It’s unfortunate my car continues to have issues but I know I’ll always be taken care of each time.
3/26/2024
Ensieh R. VERIFIED CUSTOMER
He was very nice, polite he gave me excellent Customer service thank you
3/26/2024
Reza L. VERIFIED CUSTOMER
The dealership did great, Brian did great, the only issues are with the car itself, and American Honda as a whole. The issue seems like it’s coming back, but it’s not the dealership or Brian’s issue. He went above, and beyond every step of the way.
3/25/2024
Maria D. VERIFIED CUSTOMER
I received an excellent service. Thank you so much!
3/23/2024
Victoria A. VERIFIED CUSTOMER
Brian is amazing!! So knowledgeable and committed to customer service. Got me into a loaner vehicle, last minute, so that I was able to leave my vehicle for service (it needed a new starter) and still go back to work. And my car was repaired and ready to go by the next morning!
Brian is an exceptional service advisor - my thanks to him and to Acura!
3/23/2024
Carlos M. VERIFIED CUSTOMER
Excellent service !
3/23/2024
Marilyn M. VERIFIED CUSTOMER
Michael Tran did a great job explaining the necessary repair.
Unfortunately the part needed -a battery - was not in stock, so I had to wait an hour longer than expected for the battery to be delivered.
Otherwise, the repair went as expected.
3/23/2024
Priscilla O. VERIFIED CUSTOMER
Michael was a great help!
3/22/2024
Walsh (. VERIFIED CUSTOMER
Michel Tran is excellent
3/22/2024
Michael G. VERIFIED CUSTOMER
Service team didn't complete the job. A lot of glass still left in the door. Rattling everywhere
3/22/2024
Shari A. VERIFIED CUSTOMER
Michael was very polite and provided great service
3/22/2024
Kimberly H. VERIFIED CUSTOMER
Everything was great and I am super happy :) Thank you!
3/22/2024
Bin P. VERIFIED CUSTOMER
Very good
3/22/2024
Ricardo C. VERIFIED CUSTOMER
Usually my visits at this dealership in the last 5 months were not of my satisfaction.
This last visit was something I didn't expect. Michael helped me to process my key fob programing easy, and super fast with the best attitude.
3/22/2024
Summer H. VERIFIED CUSTOMER
The service was outstanding from all people I interacted with.
3/21/2024
Robert R. VERIFIED CUSTOMER
None.
3/21/2024
Reynaldo N. VERIFIED CUSTOMER
Brian, Was very accommodating and Scheduling. Providing us an updated what needed to be done. Then following up when the car was ready. Very much appreciate it. Thank you.
3/20/2024
Socorro B. VERIFIED CUSTOMER
Michael Tran is the best Acura Service Guy I ever encountered. He approached me right away the minute I parked on the service station. Invited me to his office, asked me what service I was looking for. When I told him I needed my A1 service, he immediately explained what is going to be done, fees to incur. Excellent service. Acura service in Anaheim Hills is where to go & definitely look for Mike. Giving him an A+. Thank you so much.