I am completely satisfied with Honda Universe in Lakewood I will never go anywhere else you're always so play I never have a problem and I will always deal with you
7/21/2021
Armando B. VERIFIED CUSTOMER
Antonio was great
Although when the car was returned to me it had service lights turned on that weren’t on prior to dropping off … I brought it up to the people at the service desk they looked into in and took it for drive and everything came back and everything was fix .. something simple yes but just goes to show that they don’t check their work afterwards
7/20/2021
Maija B. VERIFIED CUSTOMER
It was a quick in and out for an oil change.
7/20/2021
Perry N. VERIFIED CUSTOMER
She was so helpful and caring!
7/20/2021
Joseph S. VERIFIED CUSTOMER
Extremely satisfied with the service; Jessica Ramos was extremely courteous and professional!!
7/19/2021
Lincoln Heffner. VERIFIED CUSTOMER
Honda universe’s staff is professional, courteous, and friendly. I have been there twice, once for a scheduled service and the other time for an emergency service. H times I was completely satisfied.
7/18/2021
ANAYELI A. VERIFIED CUSTOMER
Good service
7/17/2021
Lisamarie F. VERIFIED CUSTOMER
She was great, been going there since 2003.
7/17/2021
Albert R. VERIFIED CUSTOMER
Very straight forward, professional. Car was ready on time. The staff at Honda Universe and Linda were great. Happy we bought our car here.
7/16/2021
Samantha B. VERIFIED CUSTOMER
Wonderful service as always
7/16/2021
Julia T. VERIFIED CUSTOMER
She was extremely sweet and tentative to all questions! A pleasure to work with!
7/16/2021
Cecil W. VERIFIED CUSTOMER
Jessica was very helpful with my problem. She was able to steer me in the right direction to get the truck looked at. My truck has over 200,000 miles on it.
7/16/2021
Johanna W. VERIFIED CUSTOMER
Your rates are too high and you charge too many hours to do a simple job. Also Jessica not very friendly and if she doesn’t get what she wants she is a little bit of … a I’m looking for the right word, and trying to be diplomatic.. I can’t find it.
7/16/2021
JOHN M. VERIFIED CUSTOMER
Lisa Barrita is a professional in every sense of the word. She cares for the customer.
7/16/2021
David H. VERIFIED CUSTOMER
Lisa is always professional and informative, ill always see Lisa for any and all my service
7/15/2021
Ronald F. VERIFIED CUSTOMER
Friendly,professional,quick service.I was very satisfied with my experience.
7/15/2021
Melissa R. VERIFIED CUSTOMER
I was told by Lisa that my condenser was repaired and that my compressor was broken. No dye test was done. An independent mechanic showed me that my compressor is fine. According to Lisa, there were two leaks. Why would you empty and then refill coolant, if the compressor is leaking. I will report this the BBB.
7/15/2021
ED M. VERIFIED CUSTOMER
Both Jessica and Scott we’re very professional and helpful.
7/14/2021
Frank I. VERIFIED CUSTOMER
Jessica was absolutely wonderful! Always friendly and helpful!