I want to do the survey with owner of Honda universe dealership of lake wood please .he can call me @ ****-****-xxxx
6/29/2021
Louis D. VERIFIED CUSTOMER
Good service as always.
6/29/2021
Nancy H. VERIFIED CUSTOMER
Jessica is always so helpful and keeps me updated on everything. She is great!
6/29/2021
Glenn S. VERIFIED CUSTOMER
Lisa always goes above and beyond when I need to bring my car in for service. She gets me in same day and provides a loner. She knows the history of my car from week 1. There has been many, many issues with my car and she’s someone I can rely on from Honda Universe.
6/29/2021
MARYROSE R. VERIFIED CUSTOMER
Great customer service
6/29/2021
John W. VERIFIED CUSTOMER
Lisa was very pleasant and professional. Answered all my cocerns.
6/29/2021
Jacquelin S. VERIFIED CUSTOMER
Overall good experience.
6/28/2021
Anna O. VERIFIED CUSTOMER
Fantastic
6/28/2021
Nancy C. VERIFIED CUSTOMER
Every thing was very good
6/28/2021
Barry M. VERIFIED CUSTOMER
I live in St Louis, but frequently visit Lakewood and have gave our two Hondas (Accord and Odyssey) serviced there many times over the past 5 years. While the services that I have done are completed satisfactorily, I always leave Honda Universe with the sense that our business is taken for granted. After paying my $760 bill on my last visit, I don’t receive as much as a Thank you for my patronage or loyalty. It’s always been this way. It’s not the type of relationship we’re used to having with the Honda dealers we’ve done business with. We pay top dollar for dealer service for our older Hondas rather than using aftermarket providers. I’m starting to wonder why.
6/28/2021
N F. VERIFIED CUSTOMER
Lisa was very helpful and kept me updated
6/27/2021
John S. VERIFIED CUSTOMER
Lisa has been great. She kept me up to date and gave me my options. I am still waiting on my part. She is an excellent rep.
6/26/2021
Marlene D. VERIFIED CUSTOMER
Great job. Friendly professional crew.
6/26/2021
Patricia F. VERIFIED CUSTOMER
I was impressed with Lisa and staff's efforts and courtesy.
6/26/2021
Kathleen B. VERIFIED CUSTOMER
Lisa was thorough, professional and a credit to your dealership
6/26/2021
Geraldine R. VERIFIED CUSTOMER
Lisa is always awesome!! Customer service is her specialty
6/26/2021
Damian S. VERIFIED CUSTOMER
Lisa is always very helpful and knowledgeable. Satisfactorily answers any questions that I may have in regards to vehicle servicing.
6/25/2021
Rochelle B. VERIFIED CUSTOMER
Tony In the service department is phenominal ! He is So courteous and respectful keeps you in touch with what’s doing with your vehicle and is a absolute joy to work with. He deserves a bonus!! Rochelle B