The job was completed on time and was kept clean, thank you.
12/4/2021
Gregory G. VERIFIED CUSTOMER
Lisa, my sales associate, was great, the drivers side mirror still is not right. It looks like a fun house mirror- this is the fourth mirror, the first shook at highway speed, the second shook at highway speed, the third was like looking at a fun house mirror, and this newest install is the same fun house type mirror. On a positive note, after two resets and now a replacement the touch screen seems to be working better.
12/4/2021
MORRIS W. VERIFIED CUSTOMER
she was amazing!
12/3/2021
Toni M. VERIFIED CUSTOMER
Someone should **** you to your vehicle. After sitting for 90 minutes and paying, walking around the parking lot in the cold searching for my car was a little unnecessary.
12/2/2021
Maria M. VERIFIED CUSTOMER
Jessica is great,professional,polite and kind.
Im completely satisfied.
12/2/2021
Brenda M. VERIFIED CUSTOMER
All service and questions answered to my satisfaction ..
12/2/2021
Ravil S. VERIFIED CUSTOMER
She helped me for check in for oil change .On her recommendation change cabin air filter which I didn’t plan for $51 + Tax .. when I bring your coupon for $10 off she denied to honor it because of complementary oil change given for making me visit service center for 5 times for same issue which is still unresolved . Very surprised by not honoring your own coupon!!!!
12/1/2021
Frieda S. VERIFIED CUSTOMER
Everything went very smoothly thank you
12/1/2021
Jose Luis. VERIFIED CUSTOMER
Very nice service Whith patryk,thanks. ????
12/1/2021
Keith W. VERIFIED CUSTOMER
Always a pleasure working with Lisa
12/1/2021
Alexandra B. VERIFIED CUSTOMER
Lisa always goes above and beyond to make sure that I am a satisfied customer. Thanks Lisa!
12/1/2021
Allie M. VERIFIED CUSTOMER
Great costumer service!
12/1/2021
Raphael M. VERIFIED CUSTOMER
lisa is always pleasant and professional
11/30/2021
Rita H. VERIFIED CUSTOMER
Lisa is always professional and friendly. An asset to Honda
11/30/2021
Amelia C. VERIFIED CUSTOMER
The personnel where kind and very professional. Kept me informed at all times as to what was needed and what price would be before they did anything. I appreciated this very much.
11/30/2021
Jack M. VERIFIED CUSTOMER
Jessica did a great job, from the moment she welcomed me, to making sure all of the needs were met for servicing my 2019 CRV. I never felt like Jessica was pushing services to me that I didn’t need, instead she made sure everything was well understood and executed flawlessly. Thank you, Jessica.
On another note, I have leased at least one, sometimes up to three, Honda’s since 2001. 15 plus vehicles either leased or purchased. I was looking for one while I was waiting for my car to be serviced today. Imagine my disappointment that Honda Universe has no inventory, and the few pre-owned cars you had were a minimum of $10K overpriced each. Good luck, either fix your supply chain or I have bought my last Honda.
11/28/2021
Marie B. VERIFIED CUSTOMER
Good experience. Left with a good feeling. Lisa was wonderful she was friendly and yet professional. I would go back to this location.
Thank you Marie B
11/28/2021
Adam N. VERIFIED CUSTOMER
Jessica was great helpful and was able to accommodate my needs for when I needed the vehicle back by
11/27/2021
Linda J. VERIFIED CUSTOMER
My car was finished in a reasonable amount of time. The tire rotation and oil settings were both reset. Very satisfied. Lisa Barrett’s is a professional. She is courteous and helpful in recommending needed services.
11/27/2021
Maureen B. VERIFIED CUSTOMER
The time I waited for an oil change was a bit extreme. I was told it would be about 45 min. When I made the app but when I came in I was told 1hr 20min. Was closer to 2 hrs.