Did not arrange for a shuttle to pick up my vehicle. Need to develop a system to cue the rep about customer’s transportation needs. When I called to speak to Jesus, he was reported as being unavailable. The manager, Pete, was a complete and total jerk. I am a handicapped widow who just lost her husband. I paid more money than I should have for tires, expecting to be compensated with decent customer service. Took eight hours to complete the task, leaving me without a vehicle. And, I was very upset with the fiasco of trying to arrange a ride. Makes me want to sell this Honda and go buy an American car.
8/21/2021
Danny L. VERIFIED CUSTOMER
Great service, friendly, and quick. You excelled in all categories
8/21/2021
Kristen S. VERIFIED CUSTOMER
Mark, you are definitely rated at EXCELLENT. Mr Russell has a great team and you definitely exposed me to red carpet treatment. Thank you for such a great experience. Look forward to future dealings with Weir Canyon.
8/21/2021
Teresa K. VERIFIED CUSTOMER
Thank you
8/21/2021
Michelle S. VERIFIED CUSTOMER
Not a single complaint…only praise!
8/21/2021
Ronda P. VERIFIED CUSTOMER
The customer service at Weir Canyon Honda is amazing.I always try to get with Marc Juban for my service but anybody there would be good they’re also nice
8/21/2021
Florencia F. VERIFIED CUSTOMER
No, I’m very satisfied with the service provided by Mark Juban, always helpful n jonest
8/20/2021
John M. VERIFIED CUSTOMER
Paul is the best, great service. Very happy
8/20/2021
Brad W. VERIFIED CUSTOMER
Great service! Thank you to Mark and team!
Brad
8/20/2021
Bea G. VERIFIED CUSTOMER
Always a pleasure to work with you Mark! Thank you!
8/20/2021
Teresa S. VERIFIED CUSTOMER
Excellent
Thanks a lot for your help and knowledge.
8/20/2021
Leonor B. VERIFIED CUSTOMER
You provided me an excellent service, I appreciate that you also helped to move to the next step regarding my claim about peeling paint in my car.
Anaheim Hill body Shop already sent you estimate. Please let me know what is the next step.
Thank you.
8/20/2021
Nathia M. VERIFIED CUSTOMER
Everything and everyone was absolutely amazing. They went above and beyond to help me out since I was out of state. Even came in on their days off to help me meet my departure date. I can't thank you all enough!
8/20/2021
Mohamed A. VERIFIED CUSTOMER
Amazing job by Paul Gonzalez thank you
8/20/2021
Colleen M. VERIFIED CUSTOMER
As always, the service I received was excellent!
8/19/2021
James A. VERIFIED CUSTOMER
Great service, no complaints!
8/19/2021
Patricia J. VERIFIED CUSTOMER
The service that was provided was excellent. Thank you. Just don't understand that everytime I get my car service, my tire pressure light comes on. I will stop by the dealership again to check it.
8/19/2021
John T. VERIFIED CUSTOMER
Jesus was amazing. He provided excellent service and above all really made me feel he cared. The service I had today from Jesus was by far one of the best service experiences I’ve ever had.
8/19/2021
Zaw M. VERIFIED CUSTOMER
Maintenance Minder still shows oil life 20%
Have you even do anything to the car? I paid for the service and not sure that I got the service.