While our service advisor was great! The technician missed a quite obvious issue as my car was stranded less than an hour after I picked it up. When I arrived I asked that they check the battery as we needed to get a jump the day prior. The battery issue was why I made the appointment. The technician hooked up a meter, said all is fine, just needs to charge. When AAA arrived the technician hooked up a meter and then asked that I attempt to start the car. Clearly the battery was defective is it had six(6) cold cranking amps. Not good. Service Advisor is the best and of course we will come back, but the technicians need to be complete with their tests.
8/8/2021
Elsa P. VERIFIED CUSTOMER
All my concerns was answered and done. Thank you!!!
8/8/2021
Salman K. VERIFIED CUSTOMER
Excellent service
8/8/2021
Peter L. VERIFIED CUSTOMER
Excellent service!
8/8/2021
Leehon S. VERIFIED CUSTOMER
Great service, described in detail, good job.
8/8/2021
Rick T. VERIFIED CUSTOMER
None at all
8/8/2021
Arlene M. VERIFIED CUSTOMER
Mark Juban is the best!!! Great customer service!!!
8/8/2021
Hector A. VERIFIED CUSTOMER
Excelent
8/8/2021
Brayden H. VERIFIED CUSTOMER
Outstanding service and excellent communication from Brian. Thank you very much for a great experience. I highly recommend Wier Canyon Honda to everyone!
8/8/2021
Karen G. VERIFIED CUSTOMER
Car wasn’t washed. That was primarily the reason myself, my daughter and my friend all bought our Honda’s and Acura’s there. I realize there’s a drought but when I take my other 3 cars in for service at other dealers, they wash the car. Service people are nice enough there but when you spend close to 500, you feel a lot better driving out with a clean car. I’ll take to another dealer that takes the time to wash it.’
8/8/2021
James S. VERIFIED CUSTOMER
Customer service is always excellent!
8/7/2021
Marissa O. VERIFIED CUSTOMER
Mark did an above and beyond job to take care of me and my family! Thank you!
8/7/2021
Marina S. VERIFIED CUSTOMER
Jorge was very attentive and courteous. Thank you.
8/6/2021
Kathleen F. VERIFIED CUSTOMER
Your attention to our vehicle service needs was perfect!