Geno was wonderful and very informative. I really appreciate the staff there and Grateful for Justin for loaning me a car while mine was being serviced.
12/9/2021
Elizabeth O. VERIFIED CUSTOMER
Customer service was wonderful!
12/8/2021
Christophe H. VERIFIED CUSTOMER
Everything was great customer service was exemplary!
12/5/2021
Marc N. VERIFIED CUSTOMER
Matt was hard-working professional overall great experience
12/5/2021
Kevin J. VERIFIED CUSTOMER
All good !
12/5/2021
Jacob G. VERIFIED CUSTOMER
He was great
12/4/2021
Patrick R. VERIFIED CUSTOMER
Thank you for you’re prompted service.and keeping us informed about our car and informing us what you did and upcoming services. Thank you vary much!
12/4/2021
Cherish K. VERIFIED CUSTOMER
No one needs to call me to discuss. I appreciate being squeezed in for my check engine light and my oil change. It was done fairly quickly.
I don’t appreciate the lack of Customer Service provided by Gino. He was extremely rude, looked incredibly angry and wasn’t willing to answer any of my questions regarding what was done due to the recall or allowing me to ask questions regarding my invoice or the cost of an oil change. He made me feel incredibly uncomfortable with his angry demeanor. I am grateful that someone else came to give me an update in a professional manner. I have noticed a very high turnover rate and decrease in customer service since change in ownership. I haven’t felt very welcomed to bring my Business or future Business. The last time I called to schedule an oil change I heard one of your employees yelling at a woman in your service department.
12/4/2021
Sharon R. VERIFIED CUSTOMER
Our Niro is still being worked on.
11/26/2021
Debra P. VERIFIED CUSTOMER
Justin & Gino were very friendly & helpful answering all of my questions. I already started recommending people to Paso Robles Kia.
Also, in March 2021, Lenny was very helpful as well when I got new tires & I appreciated all of their customer service!
11/25/2021
James G. VERIFIED CUSTOMER
It is a long drive from Los Alamos but it is worth it to keep my Kia in top shape. Gino was very helpful.
11/21/2021
Michael W. VERIFIED CUSTOMER
Matt , was outstanding to work with!!
11/20/2021
Sandra P. VERIFIED CUSTOMER
I was charged twice for my service, called and notified them, and I have not heard from them
11/18/2021
Heather C. VERIFIED CUSTOMER
Great customer service!
11/18/2021
Jodi B. VERIFIED CUSTOMER
Always have great customer service. This is why i always continue to go to kia for car service. This place you can trust.
11/18/2021
Mary Jo. VERIFIED CUSTOMER
Thanks
11/18/2021
Kerry B. VERIFIED CUSTOMER
Matt was great. Above and beyond friendly and helpful!
11/17/2021
Kathleen M. VERIFIED CUSTOMER
Extremely fast service. Very friendly customer service!
Always appreciate their attention!