Lennie was wonderful, friendly and helpful. My complaint is that I had to call multiple times for updates on my car. Was told it would be done Monday, no call so on Tuesday I called and was told it should be done Wednesday. No call again so on Thursday I called and was told it was finished.
The service writers and mechanics I’ve dealt with have all been very personable and most importantly, did not talk down to me which has happened at other dealerships. Again, my only complaint is a lack of updates when my car was not done as expected.
8/20/2021
Julie B. VERIFIED CUSTOMER
Always Great Service! Thank You
8/18/2021
Leanna T. VERIFIED CUSTOMER
Excellent service today and always!
8/18/2021
David R. VERIFIED CUSTOMER
Our first service at Paso Robles Kia...fabulous experience, every Kia representative was courteous, friendly and provided above and beyond service.
8/16/2021
Pantelis F. VERIFIED CUSTOMER
Great customer service as always!
8/14/2021
Joseph P. VERIFIED CUSTOMER
Still waiting on recall part. Appreciate service comp. Hoping to be notified when recall part is in.
8/14/2021
Joseph M. VERIFIED CUSTOMER
Very good team very satisfied
8/13/2021
John S. VERIFIED CUSTOMER
Excellent Customer Service !!!!
Thanks
8/13/2021
Elsie F. VERIFIED CUSTOMER
I came in because there were 2 recalls on my car ! I made this appointment a week before ! Wish I had been told then that the parts for my recall had to be ordered !
8/13/2021
Deborah P. VERIFIED CUSTOMER
Lennie was great! Explained everything for me and went the extra mile. Very pleasant, great customer service!
The man who washed my car also did an excellent job!
I drive 1 1/2 hours to Kia Paso Robles, they make it worth it!
8/12/2021
Anthony I. VERIFIED CUSTOMER
Hello,
Upon my arrival to my appointment, Mr, Rocha made initial contact with the professionalism and a presence as a leader within the service Dept. He identified the (4) Manufacture’s Recalls expeditiously. I have also witnessed his respectful and positive treatment with colleagues and other KIAcustomers. I have a future appointment with my KIA and look forward to another great experience with your service Dept.
Thank you,
Anthony
8/12/2021
Georgia F. VERIFIED CUSTOMER
Very professional
8/12/2021
Ashley J. VERIFIED CUSTOMER
Lennie was courteous, professional, and friendly. Very straight forward and didn’t try to convince me to add a bunch of different services on.
Thank you!
8/12/2021
Patricia T. VERIFIED CUSTOMER
I appreciate the family feel but still professional service
8/11/2021
Elizabeth O. VERIFIED CUSTOMER
Great customer service!
8/11/2021
Karen L. VERIFIED CUSTOMER
It's always a pleasure dealing with everyone at Paso Kia
8/7/2021
Sharren B. VERIFIED CUSTOMER
The staff was very friendly and helpful mentioning upcoming services that needed to be performed. No pressure which is refreshing .
8/7/2021
Jamie L. VERIFIED CUSTOMER
Lonnie provided amazing customer service and was helpful.
8/6/2021
Anaya D. VERIFIED CUSTOMER
Very friendly and had a great conversation while I was waiting! Definitely had a great experience, 10/10!!