As always - wonderful experience. I had the opportunity to hear several Palmiero staff working with some challenging situations with customers & everyone of them went above & beyond…they were very patient & professional. One gentlemen didn’t have his insurance information but they allowed him space & time to work through it…another had special equipment in his van & it was not something they could take care of but they ensured he had all the necessary information to get it serviced, let him know of places that could assist & provided the specific details of the issue as they saw it. So kind!
1/17/2023
Clapper Insurance. VERIFIED CUSTOMER
This is a great friendly staff
1/17/2023
Deborah O. VERIFIED CUSTOMER
The service department was very friendly and helpful and finished my car very quickly. Thank you.
1/15/2023
David G. VERIFIED CUSTOMER
Communication is always great between the mechanics and scheduling to me as the vehicle owner. They address all the concerns I have and make sure to solve or explain the how and why of taking care of them.
1/15/2023
Jennifer G. VERIFIED CUSTOMER
Thank you for your service, and the use of a nice loaner.
1/15/2023
Luann S. VERIFIED CUSTOMER
No complaints, thank you
1/14/2023
Curtis A. VERIFIED CUSTOMER
Although I felt the new computer system where I was sent a text showing me everything wrong with my car was informative, I was disappointed that I had to call and talk to the technician if I had a question. I feel that the technician should always call just to make sure there are no questions. Also, I got a loaner and I think the technician should at least show a person where the gas tank lever is. Took me a while to find it so I can put gas in the it.
1/14/2023
Jennifer C. VERIFIED CUSTOMER
He got me an appointment super fast when my seatbelt stopped working. I was able to get a loaner and the service was done really quickly. He let me know what was needed through the new automated system, which works really well, especially since I can’t answer my phone most of the day, but I can reply by texting. Superior service!
1/14/2023
Herbert B. VERIFIED CUSTOMER
Efficient. Thanks
1/14/2023
David B. VERIFIED CUSTOMER
Thank you
1/13/2023
Tricia N. VERIFIED CUSTOMER
No issues!
1/13/2023
John R. VERIFIED CUSTOMER
Good job guys an girls
1/13/2023
Vickie T. VERIFIED CUSTOMER
Always very pleasant and efficient.
1/12/2023
Edward S. VERIFIED CUSTOMER
Very friendly
Very fast
Very reasonable
Will be back
Thank you
1/12/2023
Richard W. VERIFIED CUSTOMER
Excellent service to squeze y expired inspection into busy schedule. Thank you all!
1/12/2023
Kevin S. VERIFIED CUSTOMER
Team did a good job and thankfully realized I needed other things done (inspection, oil change, etc.). Also they were good to make sure I understood possible charges before doing work.
1/11/2023
Carol R. VERIFIED CUSTOMER
My customer service today was with Kim Cristie. As always, Kim was professional, knowledgeable and friendly. She never disappoints.
1/11/2023
Jennifer B. VERIFIED CUSTOMER
I like how Matthew came to get me when my car was done. I do appreciate the time that he took and made sure I understood my bill and anything else. Ask if I had any questions. I asked if someone could help me program my RAV with my phone. He told me someone would be out to help me. Was very professional and I appreciated it.
1/11/2023
Royal Coleman. VERIFIED CUSTOMER
The tire light was on inside the car. Today’s service was a tire rotation and 35,000 mile service check. The tire pressure was low in the spare tire and light remained on after car was serviced.