For over 25 years that I've been with Palmiero TOYOTA it has been a consistent service of professionals who not only do excellent automotive service but equally take excellent care of the customers.
A+
6/25/2024
June S. VERIFIED CUSTOMER
Very smooth!
6/22/2024
Charles B. VERIFIED CUSTOMER
As always with Palmiero Toyota, great people and great service. Thank You
6/22/2024
John L. VERIFIED CUSTOMER
Asked for steering wheel to be straightened, it was not, if I hold steering wheel straight the vehicle veers to the right, you guys aligned car in April, it wasn’t straight then , and now, I can’t believe you actually did the alignment. Everything is the same as it was when I brought it it, and no mention of cupped tires, did tech even look ?
6/22/2024
Jan V. VERIFIED CUSTOMER
You are the best. In on time. Took less time than told, and prompt response to all questions. All very friendly.
6/22/2024
John R. VERIFIED CUSTOMER
Great job on my Tundra. Ready for the next 100 thousand.
6/22/2024
Luella C. VERIFIED CUSTOMER
I'm always greeted with a smile and kindness.
6/22/2024
Shawn T. VERIFIED CUSTOMER
Good morning,
I have purchased a few vehicles from your business and the place use to be great. Service has seem to get slower. I was there almost 2 hours for an inspection which should only be a round an hour if that. I understand things happen once in awhile but I believe I've given enough chances and will no longer use your service even though inspection is free it's not worth my time. Oil change took almost 3 hours the time before.i'm going to go to the Toyota dealership in Butler or Franklin instead.
Shawn T
6/22/2024
Theresa D. VERIFIED CUSTOMER
I liked the professional way he showed me every detail about my auto. What was good in the inspection and what needed attention. He was very good.
6/21/2024
Michael F. VERIFIED CUSTOMER
They were are helpful in various way. From the fixing and rechecked the issue to helping us finding a new salesperson who helped us start the ball rolling towards a new vehicle.she also went out of her way to check the vehicle for me ,actually start it to see if the light came on. Which it didn't.
6/21/2024
George S. VERIFIED CUSTOMER
okay
6/21/2024
Barbara R. VERIFIED CUSTOMER
Excellent service
6/20/2024
Susan L. VERIFIED CUSTOMER
Great customer service! Well worth the hour drive!
6/19/2024
Douglas M. VERIFIED CUSTOMER
Thanks
6/19/2024
Thomas K. VERIFIED CUSTOMER
Completely satisfied.
6/19/2024
Mark S. VERIFIED CUSTOMER
This is the second Venza I’ve owned since 2021; I purchased it last July. The concerning “noise” I’m hearing from the tires is not something I heard with my previous Venza, nor did I hear it in this car until a month or so ago. I am extremely sensitive to ambient noise, and this “new” sound has made it difficult for me to hold conversations (both in person and over the phone). For a car that was purchased not even a year ago, there shouldn’t be any issues with the tires. I wanted the mechanic to listen for the sound, not spend time trying to decide if he could hold a conversation with someone in the car. That doesn’t replicate my own experience at all.
6/18/2024
Stephen H. VERIFIED CUSTOMER
Very timely
6/18/2024
Susan S. VERIFIED CUSTOMER
My son in law Lance Hollabaugh took it in for me.iIt was a nice surprise since I was out of town.
6/18/2024
John B. VERIFIED CUSTOMER
Service has always been scheduled promptly and completed very satisfactorily. They honored an estimated price even though they had to take additional time to do the job.
6/18/2024
Bonnie B. VERIFIED CUSTOMER
It wasn't matt. It was Kim Christie that I worked with. Arrived at 1p for scheduled appointment that I did not get a reminder for. Inspection and oil change on a RAV4. Left the building at 3:07pm. No explanation whatsoever of why it took 127 minutes for this service when usually takes less than 60 minutes. Palmiero Toyota do better! No apology either. Everyone acted like this is normal, sort of hum drum. Might be a good time for changes. Don't call me, I do not want to listen to your excuses. Too late. Just take care of your problems.