I scheduled an oil change and a tire rotation. Your service department called my son to inform him I needed new brake pads. $500. I just had this vehicle inspected two months ago. And I just bought it from you a year ago, so it should not need new brake pads. Something similar happened years ago when I took my prius in.I bought it from you. You inspected it one year and everything was fine. The next year I took it back to you and you told me that the seatbelts in the back wouldn’t pass. They were the same seatbelts from the previous year. They had some little fuzz pulls on them. You wanted over $700 to replace them. Plus when my son picked up my vehicle today, the service person he dealt with was a little short, borderline rude. I believe I am done having my vehicle serviced at Palmero, And I think I’m going to look elsewhere for my next vehicle
12/20/2023
Tammy D. VERIFIED CUSTOMER
Thank you for truly fixing my rear brake squealing! Really & truly appreciate your wonderful qualified mechanical team of skilled technicians!
12/20/2023
David G. VERIFIED CUSTOMER
Kim is always thorough, explaining what the technician worked on and what is fixed or what the next step to solve any issue with be. Thanks Kim!!!
12/19/2023
Janice S. VERIFIED CUSTOMER
Wouldn’t trust my truck to anyone else
12/19/2023
Sherry B. VERIFIED CUSTOMER
I love how organized and friendly everyone was
12/19/2023
Emil L. VERIFIED CUSTOMER
Thank you for great service and a welcoming facility.
12/17/2023
Luann S. VERIFIED CUSTOMER
Thank you for getting my appointment promptly
12/17/2023
Scott S. VERIFIED CUSTOMER
Friendly and courteous staff that had my truck inspection done in a timely manner and when it was promised to be done.
12/17/2023
William B. VERIFIED CUSTOMER
She's hot
12/17/2023
Peggy K. VERIFIED CUSTOMER
Everything going went great. Thank you!
12/17/2023
Daniel O. VERIFIED CUSTOMER
Your price and your looking for things years ago did not need to be done
12/17/2023
Bronwell B. VERIFIED CUSTOMER
Knowledgeable service for my check engine command. The loaner car was a plus also. Thank you for such reliable service.
12/16/2023
Keith G. VERIFIED CUSTOMER
Great quality service and right on schedule ! Thanks
12/16/2023
Michael B. VERIFIED CUSTOMER
April was amazing in her knowledge of the process
12/16/2023
Emerald A. VERIFIED CUSTOMER
Absolutely love Melissa, Josh, and Dan when it comes to dealing with my mobility van.
12/16/2023
John W. VERIFIED CUSTOMER
We appreciate the service we always receive. Merry Christmas!
12/15/2023
Georgia D. VERIFIED CUSTOMER
Really like how everybody was very professional
12/15/2023
Cynthia H. VERIFIED CUSTOMER
I am always satisfied with your service department. I appreciate you taking care of my car even though it is close to fourteen years old. I’m trying to make it to 200,000 thousand miles. I only have 17000 thousand more to go! Thanks again.
Cyndee Haines
12/15/2023
Harold K. VERIFIED CUSTOMER
There is a disconnect between the dealer and Toyota credit program. I can explain it better via phone.
12/15/2023
Angela S. VERIFIED CUSTOMER
It was a pleasant experience at Palmiero Toyota today, as it always is. Thank you!