I didn't deal with Kimberly,but the level of service today was extremely poor. I'm a very unsatisfied customer. How about inquiring with the person who actually was my "service advisor"? The service manager didn't seem interested in what happened today.
11/11/2023
Maddalena R. VERIFIED CUSTOMER
We’re thankful of the service, and also for bringing back home and picking me up when the car was done
11/10/2023
Vicky V. VERIFIED CUSTOMER
No updated stickers . On windshield regarding when to return for oil change in future. Or rotation of tires. Condescending women at counter.
11/10/2023
Steven H. VERIFIED CUSTOMER
The service department was very courteous thorough and professional. However. The mark up on your parts and your labor rate really stick it to the average working man
11/10/2023
Kim H. VERIFIED CUSTOMER
I was told the 120,000 mile tune-up included an oil change.
11/10/2023
George S. VERIFIED CUSTOMER
we were happy with our experience at the dealership and our service agent was helpful and professional. Unfortunately, when we got home, we were reviewing the bill and noticed that we weren't given the usual senior discount on parts. in this case, the battery we were told was nearing the end of its useful life and which was installed at the visit. We also checked our records and saw that we replaced the battery 3 years ago, and in both cases weren't told about the expected useful life nor were we given any paperwork on the purchase or warranty. Pease advise of any follow up on these issues.
11/10/2023
Eric C. VERIFIED CUSTOMER
The interior of truck was dirty with footprints on the floor mats and dust on the drivers seat The tires were also dirty from handling. The parking brake issue was not addressed under the wet conditions I described I don’t use the parking brake because it has failed to release several times, resulting in a damaged tire due to the brake not releasing and a rear tire being dragged across the pavement
11/9/2023
Ellery M. VERIFIED CUSTOMER
Check why slide door doesn't work
11/9/2023
Gary M. VERIFIED CUSTOMER
Very professional. Explained everything and made the whole process very easy.
11/9/2023
Barbara D. VERIFIED CUSTOMER
Excellent
11/9/2023
James L. VERIFIED CUSTOMER
Thanks
11/8/2023
Frank W. VERIFIED CUSTOMER
Always great service at Palmiero.
11/8/2023
Matthew C. VERIFIED CUSTOMER
Service always does a nice job for us. Keep up the good work! - Matt Coppola
11/8/2023
Robert D. VERIFIED CUSTOMER
Service was speedy and on time
Excellent !
11/8/2023
Richard D. VERIFIED CUSTOMER
Good
11/7/2023
William T. VERIFIED CUSTOMER
Great service as always. I appreciate the speed & ease of getting my Tacoma serviced at dealership.
11/7/2023
Romona O. VERIFIED CUSTOMER
Already scheduled
11/7/2023
Hamid T. VERIFIED CUSTOMER
Kim was very helpful, cordial,and friendly. She is an asset to your service department.