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Real Reviews from VERIFIED CUSTOMERS
Scottie C. VERIFIED CUSTOMER
We really appreciate this dealership…so much so that we’ve bought 3 cars and continue to service them at your location. The only thing we would change is there needs to be more coupons available to help offset the cost of repairs.
11/9/2022
Timothy P. VERIFIED CUSTOMER
Very easy process with nice people
11/8/2022
Julianna H. VERIFIED CUSTOMER
I had a lot of anxiety as this is my first time going to a dealership for work on my car but all of that anxiety went away once I got there. Everything was simple and the staff was super nice. I really appreciate the staff going above and beyond for everything and I look forward to using the services again.
11/7/2022
David R. VERIFIED CUSTOMER
Quick service, friendly technician Thank you
11/6/2022
Deanna W. VERIFIED CUSTOMER
The sales team had told the service department my car was a priority because they were installing items left off when ordered. When they were unexpectedly short staffed, my vehicle was one that was delayed, running into the time period that I had an appointment to go over the car features with another person on the sales team. That person was not notified of the delay, and neither were we until we returned to the dealership.
11/5/2022
John K. VERIFIED CUSTOMER
Always great service at Wagner… great attention to detail in a professional way. Thanks for all you do.
11/5/2022
Elizabeth H. VERIFIED CUSTOMER
No one except Wagner has serviced my 2013 Outback!
11/4/2022
Michael F. VERIFIED CUSTOMER
You got me in without delay, provided a courtesy vehicle and completed the work in a total of 24 hours. Thank you! A special thanks to Wayne as well for his personal touch.
11/4/2022
Kathy T. VERIFIED CUSTOMER
Love my Subaru
11/4/2022
Steven R. VERIFIED CUSTOMER
Extraordinary doesn't always mean completely satisfied. I was visiting from out of town when my car developed a major oil leak on Saturday. I had the car towed to your dealership Sunday. I found out Monday morning your shop had four techs out sick and was told by a service advisor of this fact when he stated... "I am one man trying to do five different things at once and couldn't say If or When anyone might ever be able to look at your car!" This was what I was told on Monday morning. I couldn't get anyone to answer that question or return my call until Wednesday afternoon. I explained to the receptionist that I was visiting here from out of town and went ahead and made an appointment with "Subaru of Dayton" on Tuesday morning, if Wagner's service couldn't get to it. She said she was unable to get anyone in service to answer at this time but would take my number and have them call me. No one did until late Tuesday afternoon, when I was told that the car should be able to be looked at some time the next day, so I canceled the Dayton Appointment. Very High anxiety led to finally hearing the car would need the engine replaced! Ouch!!!
11/4/2022
Lawrence S. VERIFIED CUSTOMER
Thanks ready for the next 100,000 miles
11/4/2022
Brenda P. VERIFIED CUSTOMER
Maintenance visits have always been a satisfactory experience at Wagner Subaru.
11/4/2022
Jon V. VERIFIED CUSTOMER
Explained procedure needed. Prompt followup during progress. . Most important was how the battery could be replaced at no cost to me. this is the reason both our Subarus are from Wagner. An hour drive away ,the degree of experience. professionalism, and courtesy . Thanks
11/4/2022
Cheryl W. VERIFIED CUSTOMER
Trevor was extremely professional, knowledgeable, and courteous!
11/3/2022
Terisa M. VERIFIED CUSTOMER
We enjoyed the fast,thorough and courteous service that we received. Thank you
11/3/2022
Kyle B. VERIFIED CUSTOMER
Tod was fantastic. Communicated everything very clearly and was accommodating when I returned shortly after the service was complete to double check a problem.
11/2/2022
Meg T. VERIFIED CUSTOMER
Always so customer service friendly and accommodating - no matter the time of day. Well done!
11/2/2022
Diana V. VERIFIED CUSTOMER
Thank you for always delivering great service.
11/2/2022
Carole W. VERIFIED CUSTOMER
My only criticism is that they always turn off the auto setting on my headlights when they service the car. I always forget to check it until it gets dark out and I can’t see the road. By then it’s harder to find the auto setting while I’m driving and the cabin lights are low also. It’s a bit of a safety hazard. Would be nice if they change settings that they change them back when they are done. Thanks!
11/2/2022
Thomas C. VERIFIED CUSTOMER
He is definitely my favorite and the reason I keep coming back answers all of my questions and I'm normally in and out he's fantastic
11/2/2022